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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Having it being my first experience and having Joe and Pat's pizza.
Delicious bagels! Wrapped tight in twos with syran wrap! Satiated my NYC bagel craving in covid times in Seattle!
Easy to use site and items arrived with good condition
The package was delivered on time and my friend loves the Malai Ice Cream!
Great service. Thank you.
Very unhappy. Cake was lopsided and missing sprinkles. No dome package to keep it in was just in a plastic bag.
Everything went well! Always super pleased. Thank you!
I ordered a Juniors cheesecake as a gift. Arrived on my friend's birthday. She said it was absolutely delicious.
All was well. Came when it should have. Product was excellent. Recipient was pleased. All good
I liked the site, thought it was easy to navigate.
Good online ordering; prompt shipment; delicious food.
Food came on ship date as promised (and I paid dearly for)
Delicious bagels, lox and cream cheese. Super fast shipping.
The food arrived on time and sufficiently protected. The lox & cream cheese were very good. It was a nice treat.
Delivery received when it was supposed to. Product was very fresh.
The shipment came on time and the cake was delicious.
The whole experience was easy, efficient and the food was great!
Order came when it was supposed to. Great value for the amount ordered.
Everything went very well. The order was processed in a timely manner and the arrival was spot on. Packaging was fantastic. The cheesecake purchased from The Nuns of New Skete was absolutely delicious. I will definitely recommend and use this service again. This was an awesome find. I see more cheesecakes in my future... as well as other goodies.
Thank you.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

