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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was right on time, food was delicious, instructions were clear

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, fresh, properly
July 20, 2020

Arrived on time, fresh, properly packaged, delicious

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Easy to order, lots of options and quick delivery.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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The delivery was quick and the cake was in perfect condition!

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Excellent product, excellent service. I will order again.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Delivery right on time
July 20, 2020

Delivery right on time. And cake was everything u described. Best coconut cake ever

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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The cake was absolutely delicious
July 20, 2020

The cake was absolutely delicious. But I didnt receive all of my order and I'm still waiting for a response.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Good selection
July 20, 2020

Good selection. Reasonable prices. On time delivery.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Excellent food options, easy ordering process, delivered on requestEd day.
It was sent as a birthday gift and the recipients were impressed with the quality and packaging. They thoroughly enjoyed the lobster tails.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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LOVE you service
July 20, 2020

LOVE you service. Delicious Pies to my elderly father, what a treat!

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Good packaging---apples arrived without bruising. The Rockit apples were sent as a gift and my friend loved them.

Date of experience: July 20, 2020
Virginia
2 reviews
0 helpful votes
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The email with tracking of my purchase was appreciated. It was delivered as promised. The cake was delicous. The Goldbelly site is accurate and on-point!

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Arrived as scheduled
July 20, 2020

Arrived as scheduled. Still frozen from great packaging and ice packs

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Delivery was smooth and easy, pudding was still cold and fresh!

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Everything
July 20, 2020

Everything... even changed the date for me after the order had been entered

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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It was delivered in perfect condition - still frozen and at exactly the specified time.

Date of experience: July 20, 2020
Virginia
2 reviews
0 helpful votes
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The bialys arrived on Tuesday after the weekend... I had placed the order on the previous Thursday, but I guess that was too late for a Friday send.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Very impressed with the quick delivery and bagels were very yummy!

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
July 20, 2020

Delivery on time. Very well packaged. Food arrived well organized.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Everything i ordered came as if i had entered the store and picked it up myself.
Most definitely will order from Pat's in Philly again real soon.
Wish the Key West Pie Co. Would get stock back in as i would order from them for sure!

Date of experience: July 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States