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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I got the shipment on time and the cheesecake was delicious

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
July 20, 2020

Delivery on time. Salmon was cold and ice packs still frozen even in the 115 degree Arizona heat

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Product was delivered in a timely matter. I did have an issue with my order and customer service responded quickly.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious and delivered on time! Thank you!

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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This was a gift
July 20, 2020

This was a gift. He loved it! Couldn't get over the originality and said there was so much!

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Arrived on time still very cool inside. This was a gift that got rave reviews cake moist and excellent

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Authentic taste experience
July 20, 2020

Authentic taste experience. Thoroughness of instructions

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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UPS actually made an on-time delivery, which made for a "quality" food experience. More then half my deliveries have been delayed. My last order/delivery was Stan's Donuts. 3+ day old donuts at these costs is not a favorable experience.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Customer service responded right away. Cake arrived on time

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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The taste was excellent
July 20, 2020

The taste was excellent. Although it had defrosted in delivery.

Date of experience: July 20, 2020
Virginia
2 reviews
0 helpful votes
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Everything
July 20, 2020

Everything... got the key lime pie the day I was supposed to and the pie was delicious

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Everything went well from placing the order to the delivery

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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The cake came exactly when you said it tasted the same way I remember it it was all around great thank you

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Order came quickly, when expected
July 20, 2020

Order came quickly, when expected... packed well and ice not completely melted.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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My order and delivery experience was great. Although, I wish Fed-x would give more than one knock for something that is frozen.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
July 20, 2020

Everything was perfect. Ordering was easy, I was able to track my order, it arrived fast. My toasted ravioli was still completely frozen after a 1000 mile journey. Thank you for allowing me to have a taste of home.

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Everything
July 20, 2020

Everything... the bagels, the cream cheese, the timing, the ease of ordering and paying! The surprize at the other/receiving end...

Date of experience: July 20, 2020
Virginia
2 reviews
0 helpful votes
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Everything! Food great, delivered when promised...

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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I have ordered from many different
August 19, 2020

I have ordered from many different suppliers and have been happy overall

Date of experience: July 20, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt and the items I ordered were well packaged. Did I mention the food was delicious as usual.

Date of experience: July 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States