Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Contina E.
Unfollow Contina E.
Share Review
Report Review

Order process & fast shipping
July 25, 2020

Order process & fast shipping. Placed my order in the evening & the next day my item was shipped out

Date of experience: July 25, 2020
Virginia
1 review
0 helpful votes
Follow Susanna L.
Unfollow Susanna L.
Share Review
Report Review

I'm so happy I found Goldbelly
July 25, 2020

I'm so happy I found Goldbelly. I have already told friends & family how great you are and Kenny & Ziggy's Delicatessen in Houston Texas was so excellent, tasted amazing. The packing was perfect, everything was very cold definitely at temperature it should be and we are reusing it for when we go food shopping. The package came earlier in the day then we were expecting, that was great too. My husband and I will definitely order from Kenny & Ziggy's and Goldbelly again. This made us so happy in such scary times. That's what good food does!

Date of experience: July 25, 2020
Virginia
1 review
0 helpful votes
Follow Giles T.
Unfollow Giles T.
Share Review
Report Review

Excellent quality and the food arrived well packed and cold.

Date of experience: July 25, 2020
Virginia
1 review
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Everything was great
July 25, 2020

Everything was great. Arrived quick and I really enjoyed it.

Date of experience: July 24, 2020
Virginia
2 reviews
0 helpful votes
Follow DAWN S.
Unfollow DAWN S.
Share Review
Report Review

Delivery took place as requested and at a decent hour of the day

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

Super fresh and arrived on time in perfect condition. I'm so impressed. My dad loves his Father's Day lunch!

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow Jarralyn S.
Unfollow Jarralyn S.
Share Review
Report Review

Check out was easy
August 23, 2020

Check out was easy. Was important for me to know that FedEx would be the shipper. Large variety of vendors.

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow seth s.
Unfollow seth s.
Share Review
Report Review

Everything
July 24, 2020

Everything. The cake was great. Got there fast. I have never got anything for me and now once a month I will be getting something special for my family. Thanks

Date of experience: July 24, 2020
Virginia
2 reviews
0 helpful votes
Follow TOULA G.
Unfollow TOULA G.
Share Review
Report Review

Almost all orders went perfectly
July 24, 2020

Almost all orders went perfectly. Only one that the variety of fruit wasn't as shown. The ease& options for us are very welcoming living rural. We NEED MORE VEGAN OPTIONS PLEASE!

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow BARBARA B.
Unfollow BARBARA B.
Share Review
Report Review

Was not delivered on Friday as promised. Received on Monday but were very sweet, juicy and delicious.

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow Erin B.
Unfollow Erin B.
Share Review
Report Review

Everything tasted great however I received two the piece. It was the rainbow cake with the white icing was in there twice.

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow Cynthia P.
Unfollow Cynthia P.
Share Review
Report Review

Your Lobster Bisque is the best! Crab Bisque ok, chowder was good.
I have sent sampler to a friend and await their opinion.

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow Alan M.
Unfollow Alan M.
Share Review
Report Review

Quality of food
Timely delivery
Easy ordering on line

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow Michele M.
Unfollow Michele M.
Share Review
Report Review

Very happy UPS was able to deliver on time. My last order was a disaster due to truckloads of backlog.

Date of experience: July 24, 2020
Virginia
1 review
0 helpful votes
Follow Marsha S.
Unfollow Marsha S.
Share Review
Report Review

It was a well timed and much needed taste of home. It was fresh, the cake didn't dry out. Couldn't ask for a better outcome.

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
Follow charles C.
Unfollow charles C.
Share Review
Report Review

It was very easy to order and send food to my sons who live in different states.

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
Follow Judy W.
Unfollow Judy W.
Share Review
Report Review

All of it, person who received said it was packed perfectly

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
Follow Dane H.
Unfollow Dane H.
Share Review
Report Review

The bagels were ok but the salmon was warm! And I just do not like warm and slimy fish. I know it was smoked but warm fish?

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
Follow Felisha B.
Unfollow Felisha B.
Share Review
Report Review

VERY Disappointed with Fat Mama's Tamales. I decided to make my tamales today and noticed there was a hair frozen in the package. Disgusting!

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
Follow Coleen M.
Unfollow Coleen M.
Share Review
Report Review

Food tasted like it should and arrived cool and packed well.

Date of experience: July 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States