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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The speed the bagels were ordered and the freshness.
Packaging was very good, the product arrived intact and Fresh. Excellent keep up this level of service.
Steaks were very late and spoiled by the time of arrival. Goldbelly provided A+ customer service and credited my account before the steaks even showed up.
Master Purveyers, however, mailed my steaks on Weds when they were due to be mailed on Monday and seemingly cheaped out on the shipping as it was not overnighted. The box not being overnighted is the reason the steaks showed up spoiled/late, in my opinion. No fault of GoldBelly whatsoever though!
Put your trust in Goldbelly, even if something doesn't show up edible they will for sure make it right!
I got to enjoy bagels. We do not have good bagels where I live, and since I haven't been able to travel due to COVID it was great to get some!
My daughter was excited to receive a cake from Carlos Bakery. She said it arrived frozen and was delicious once it thawed.
Hi! My sister and her husband loved the Blueberry pie that I sent for their 50th anniversary! The delivery was great and the pie! Great Job!
The person I gifted with this delivery was thrilled. She said everything exceeded expectations.
The order came perfectly wrapped
All the food was delicious
The order came perfectly packed
All the food was delicious
Received it a little late, but that was expected. Packaging was all in tacked, and cake was still together.
Received the order timely. The jerky was excellent. The packaging was very nice. I will definitely order more products.
Shipped and arrived on time. Recipients were thrilled with the gift - said everything was delicious, especially the bread.
Shipping - arrived on time in excellent condition. Parents loved the cakes
The package with 2 Marionberry pies did arrive in Livingston Montana as requested. Unfortunately the pie crust was pretty broken on each of the pies. I had ordered them for a birthday surprise for my husband & our to share with our friends meeting us there. They were not the most attractive pies we had ever seen, the taste was still very good.
The cake was perfect. Defrosted it. It was moist and delicious!
Arrived on time and everyone thought it was good. I really like the feature that tracks the shipping for you and alerts you when it arrives
The cake we did get arrived in perfect condition... fresh and scrumptious.
Arrived on time... was packed very well and was very fresh
The food was still frozen! I was worried about that living in Texas!
Great communication, fast delivery service and great that they use FedEx.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members