On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Delivery was prompt, making it a fun thing to do on a whim.
Arrived on time with plenty of ice packs to keep the food cold.
Nice to try new foods but they are pretty expensive and not always as good as I would hope
Goldbelly did a great job. Communication about delivery was great. The problem lies with the vendor.
Everything went Well my daughter and grandsons in Chicago enjoyed the brunch...
THE entire experience. This is the second time using goldbelly. Even though the fee is extremely high For shipping
Had to change delivery address and Goldbelly customer service was excellent. Son said the cake was delicious
Had other good purchases in the past, this one was disappointing.
Order arrived on time and in perfect condition. Best cheesecake ever!
The follow up with my order not bring shipped to me. I was responded to in a timely manner.
Great Selections. Our cake arrived as described, in perfect condition and on time.
Order delivered timely, recipients said it was delicious and well-packaged.
This is the best place you have, way better than meatball shop and always delivers what they say they're gonna
Food arrived well chilled and packaged. Good tracking.
Except for that a six inch juniors cheese cake is available in stop and shop for $12.99 and $ I found it after I ordered the 8 inchwhich was ridiculous priced at $59.95
My daughter loved the celebratory cake I sent for her promotion.
Everything as described. Still had dry ice in cooler when I got him later that day!
Products outstanding and timely delivery with updates. Strong packaging!
I love the variety of all the different restaurants.
Food was well packaged and instructions were easy to follow.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members