On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I live far from my family and couldn't be there for two bdays happening back-to-back. We all really needed a cheer up and SIXTEEN PIECES OF CRAZY CAKES really works! What's more, my niece made me a list of everyone's favorite flavors from the sampler so that I know what to get for each family member in the future!
Delivered on time. My sister said it was delicious and moist. The key line tasted like summer!
First time having dungeness crab, wow what a treat. Shrimp was great as well.
The package came when it was supposed and I've been enjoying the treat I bought.
Arrived when expected, and I was told the food was tasty and plentiful.
Very easy to use and a nice site with great variety.
Received the package a day late. It was completely thawed :(
Easy to order; food arrived on time; food was good
Prompt delivery. Excellent lobster rolls. Definitely the freshest you can get without travelling to Maine and buying it off the pier. Seriously. I counted 6 lobster tails in a one lb container, plus knuckles and claws. The tails were small, from "shedders" which means they were sweet and tender. Doesn't get better than that!
Everything was perfect. Fresh bagels, cold cream cheeses and delicious nova.
Frog Hollow Farm is very good and packaged well - food was still frozen upon arrival.
The delivery was on time and perfect packaging. Everything was delivered fresh.
Got our bagels from Montreal to California. Thanks.
The cake arrived on time, the defrosting instructions were clear, and it tasted great!
Delivery time was as described and product arrived intact. Items were top quality as reviews described.
My first order went very well. Second experience was terrible
Loved the convenient delivery. Loved the cake! Cool concept to get meals/desserts from across the county, locally.
Good customer service with order/delivery process.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members