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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I have received my order from Weikel's Bakery. Everything was tastey and fresh. Will have to order again for sure!
Product arrived on tine, packed very well and still frozen
Kenny and Zizzy put together a perfect package for me. Packaging and products were fantastic. Arrived exactly as ordered and on time promised.
Delivery was on time and things were packaged perfectly
My order was delivered on time and safely! I will order again for sure
Delivery was exactly as promised and my son said the cake was perfectly presented and delicious
Cake was delicious and the delivery was right on time!
Delivery on time. Cake arrived in perfect condition
Shipped and received on time. Appearance was as expected.
Everything was packaged perfectly and arrive exactly as schedule! Food was excellent and such a fun experience for my hubby who loves Chicago dogs
Quick delivery, very well packaged and arrive fresh!
The food options are diverse and the site is fairly easy to use.
The pie was fantastic! Not a fan of pie and was a birthday present. But this pie changed it all! Gorgeous crust, wild Maine blackberry that wasn't too sweet - just perfect. Fast shipping
The cake arrived on time and in great shape. It was packed really well with dry ice. My daughter was so surprized for her birthday!
Italian cookies and crumb cake reminded us of when we went to the bakeries in New Jersey. We have nothing comparable in our area of Virginia.
Arrived on time and in good condition.
Timely delivery and food was in perfect shape--as promised
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

