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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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It was easy to find what I was looking for, very easy to order, the cake arrived on time and was incredible! It was for my mother's 82 birthday and she was thrilled!
The lobster was perfect. I liked that it was not premixed as not everyone likes mayo. It was a hit for my husband's birthday! Thanks so much!
I complained about my gelato being completed melted and was told it was going to be replaced. I am still waiting for it.
It was fun and different - the pizza was pretty good
Packaging protected the cake. Presentation was excellent. Recipient enjoyed the taste.
Fast and accurate delivery; great packaging (the item needed to stay cool)
The whole process was easy and straight forward. The product arrived fresh and just as we expected.
Food was fresh on time delivery everyone was happy
Delivery was on point, bagels were great, cream cheese was fresh tasting. My husband was in Bagel heaven as the bagels were his anniversary present! Goldbelly flew those holey delights from coast to coast! Cheers to y'all!
Delivery was right on time, packaging kept the cake frozen, the instructions to thaw worked perfectly, and the cake was delicious!
Cake was damaged but offered a refund quickly.
Cake was good
Perfect transaction. Cakes from Carols Bakery arrived timely in dry ice and were delicous. I am recommending Golbelly to everyone. Thanks for everything.
You took care of the problem and are sending me a replacement box of cookies
Food delivered with very minimal loss, live and healthy (clams and muscles). The salmon and halibut smelled like they came from the ocean only days ago. Being in Nebraska, I can't find anything like this experience.
Cakes were excellent, arrived on time when scheduled
The service, shipping and the product were all good
Delivered as promised. Super fresh. Great surprise for our family members!
It was a gift and they loved it! Packaging. Mailing efficiency. And of course the food. Delicious!
Delivered on time and packaged very nicely... cold packs for lobster very nice for freshness. Nice large pieces of lobster! My daughter loved getting this package for her birthday!
Shipping was quick, neat, and effective. Product was of course heavenly...
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members