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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Have ordered 4 times from Goldbelly
August 31, 2020

Have ordered 4 times from Goldbelly. Cupcakes and coffeecake were great. Pastrami arrived warm and was immediately resent.

Date of experience: August 1, 2020
Virginia
1 review
0 helpful votes
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Excellent product; just like fresh from the island!

Date of experience: August 1, 2020
Virginia
1 review
0 helpful votes
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Both deliveries came within an hour of each other and the food was amazing. My daughter said it was "the best birthday present ever!"

Date of experience: August 1, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and my niece said it was delicious!

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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We were so excited! We burned it a
August 1, 2020

We were so excited! We burned it a little in pot, but it was still incredible!

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Great item, came in perfect shipping and arrived just as it should.

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Wonderful cake, well shipped, came perfect condition, all is good.

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Order arrived when it was supposed to and was packaged well and was delicious.

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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The whole process of item selection, purchasing, picking shipment date, tracking of package and receiving the product intact!

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and for the most part tasted good.

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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The delivery went perfect and the
July 31, 2020

The delivery went perfect and the service was great!

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Arrived exactly on time and my son loved his birthday cake even though we were 4 hours away from him this year

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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It was delicious! It was still very cold when it got here. The ice bags still had hard ice in them. It was delivered on time. Thank you!

Date of experience: July 31, 2020
Virginia
3 reviews
0 helpful votes
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Ease in ordering, Would have been good to have clarification about the specials,, i. E. the free item, as in if they could be sent to different addresses?

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Nicely packaged& arrived quickly(for Hawaii!). We froze everything& haven't eaten yet.

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Communication went well
July 31, 2020

Communication went well. The chocolate vegan cake was wonderful!

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Great speedy delivery and a great tasting product.

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Everything was just as described and the packaging was proper for the hot conditions here in AZ.

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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The family loved the birthday cake! That made it a very successful present.

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
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Delivered as stated in good condition. Was very good!

Date of experience: July 31, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States