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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I ordered GC's as stocking stuffers for Christmas. It's obviously early, but I have lots of people to buy for and always plan ahead. It works. Lol
Ease of ordering and of course the excellent quality of the food.
Everything was delicious as usual from Russ n Daughters.
The dessert we ordered was delicious and the order arrived sooner than we expected!
Received 30 oysters within 3 days of ordering, but no word on the shucking knife I also ordered.
Otherwise, very impressive turn around!
Easy to order - good email updates.
Food was delicious.
Everything! Communication, good was delicious! And shipping was timely, accurate!
Everything! Shipping was fast and very well done. These were my first ever lobster rolls and I can say with utmost certainty, heaven is real and it exists in a small lobster shack in Maine called McLoons.
The rainbow cookies arrived in time for my son in law's birthday, and according to him, they were yummy!
Packaging and freshness were excellent. Quality of lobster was good.
The item was delivered in a timely fashion. The ruggalah, black and white cookies and challah were great!
Quick delivery, good quality smoked salmon. OK bagels.
The delivery date change without a call from the bakery. Then the vendor used to ship said the food was delivered but it was not. It showed up another day later completely destroyed.
The box arrived on time and without damage. The Rainbow Cookies tasted exactly like they should. Handcrafted with love. You can tell because the chocolate coating didn't taste like commercial garbage and the bars were inconsistently cut in size. They arrived packed with dry ice. I am so grateful they have this service for a person who hopes to keep all the older, smaller, culturally valuable institutions open for business.
Shipping was quick and arrived when it was supposed to arrive.
On time and packaged well. My muffulettas were perfect and just like I remembered when I first had one in New Orleans.
Gift card was lost in the mail. Contacted customer service and was told it would take 3-5 days to resolve this matter. No phone support available. A new gift card was reissued and arrived 10 days after the original was supposed to come. Paid extra $10 to get there in time for no reason
The entire experience was outstanding! The food was amazing! I've already placed 2 more orders. I have shared this new addiction with friends and family. We Love goldbelly!
Lots of selection and free shipping on many items.
One part of the order arrived correctly and refrigerated
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members