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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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We got what we ordered and you responded to my email to make sure.
Ordering is easy and the descriptions are very accurate.
Delivered on time and enjoyed by elderly family members still quarantined due to the pandemic.
Love this concept! We've been using it as gifts, and people love it. It makes it so personal gifting food from their favorite restaurant.
Arrived fresh ice packs still frozen when it was very hot her
Food was fresh, what there was of it. Delivery as predicted.
The pie and pops arrived on time, in perfect condition(frozen), and absolutely delicious! Very pleased and will be ordering again!
Everything was perfect! Both cakes were frozen on arrival, thawed perfectly when the time came. A+ service!
Everything went very well, like was stated to us, Shipment was made to my son in Ga. The date and time of arrival was perfect. The lobster rolls, meat and blueberry bread pudding was fresher than fresh and top quality. Hope to order again. Thanks
CArlos bakery was great never received kc barbecue
Came on time and everything was cold and very fresh
Everything! This is the third lobster roll place we've tried via goldbelly and by far the best!
Ordered Sunday afternoon and received it Tuesday afternoon!
Regina's Pizzeria pizza was delicious. My family really enjoyed them.
Ease of ordering, tracking. Product arrived on time and in good condition.
Beals was great. Lobster was fantastic. Customer service was great. Very attentive, quick, and helped with my issues listed below.
The package arrived on time, but the cooling could be improved. While most of the knishes were frozen, two were not.
This might be the best deal on all of Goldbelly! Second best thing to being able to be in the restaurant with the best pizza in Chicago!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members