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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Excellent product quality-delivered when promised.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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The items to myself and another recipient arrived on time and in excellent condition.

Date of experience: August 2, 2020
Virginia
2 reviews
0 helpful votes
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Gift for my best friend's birthday! She absolutely loved it!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Its well priced, gets there in time and is high quality!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and the recipient said the cake was outstanding.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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The lobster arrived right on time and perfectly chilled.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Everything from order to delivery
August 2, 2020

Everything from order to delivery. Items well packed and delivery was easy to track

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious! It arrived quickly, and there was more than enough food

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Actually you shorted me 6 bagels
August 2, 2020

Actually you shorted me 6 bagels. But you compensated us. The bagels, cream cheese, and lox were superb. We would definitely order again.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely and packaging was done well...

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Everything! - Ease of ordering, fast shipping, and quality of product.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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All good
August 2, 2020

All good. I was born and lived only 1 block north of Russ and Daughters, so it brought home fond memories. They are still the same old fantastic deli I grew up with.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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It arrived when it was meant to and tasted amazing!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Russ and Daughters brought enormous joy to our friend

Date of experience: August 2, 2020
Virginia
2 reviews
0 helpful votes
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Had to change addresses at the last minute and everything was perfect!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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It arrived on time and in great condition. It was delicious! Great chocolate and moist cake.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Fantastic experience! The cheesecake crossed the country and it was delicious and fresh!

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Both deliveries went well, everything came on time and was fresh thank you

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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On time delivery, well-packaged, delicious product.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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It was excellent
August 2, 2020

It was excellent. Will order again. Much better than the 11 hour drive

Date of experience: August 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States