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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The recipient was very happy with her cookies. They arrived exactly when expected

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Delivered quickly and the quality was fantastic! The directions to prepare were simple. Very happy with the purchase!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The ordering was awesome! The website
September 2, 2020

The ordering was awesome! The website was easy and it the overall concept is wonderful!

Date of experience: August 3, 2020
Virginia
2 reviews
0 helpful votes
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Every bite was just like the ones I've had in New Orleans. Showed up cold and next day delivery

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The packing was great
August 3, 2020

The packing was great. The food is great. I have already recommended to everyone.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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It was perfect
August 3, 2020

It was perfect. Jim's sent exactly what we ordered and it arrived perfectly

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Everything! Great packaging, great food, fast shipping.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Everything went as well as it could of been and was in amazing condition. The cake was fantastic will definitely order again

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Delivery as scheduled, quality of food was excellent

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Prompt shipping well packed superior product great price

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Easy to order
August 3, 2020

Easy to order. Delivered on time and quality. It was a gift that completely delighted the receiver.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Shipped quickly, tracking was available, nothing was damaged, and everything was still frozen. I would definitely order again.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Delivery went smoothly
August 3, 2020

Delivery went smoothly. Everything was packaged well.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The food item arrived in great time and looked exactly as ordered.

Date of experience: August 3, 2020
Virginia
2 reviews
0 helpful votes
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Easy to order, delivered right on time, and the product, which was a gift, met every expectation.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Ordered to be a birthday gift and it arrived on time. Recipient said it was wonderful.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Terrific experience having bagels delivered from Montreal to New York. Pricing was excellent as well. I recommend this service to all of my transplanted Montrealers who crave its bagels

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate sight
Great selection and offerings

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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I'm a crazy fan of goldbelly
August 3, 2020

I'm a crazy fan of goldbelly... been sending things around to family and friends all during quarantine and loved it even before that. Will of course keep using it!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The cake went well
September 2, 2020

The cake went well. The wrong chicken was sent. Still hasn't been corrected. Waiting to hear back from customer service.

Date of experience: August 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States