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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
Follow Deena E.
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We continue to enjoy food from all over the country through Goldbelly. Everything is packed well and arrives just the way we would expect it to be.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Packaging and delivery was great
August 3, 2020

Packaging and delivery was great. Cake arrived in perfect condition. The cake was delicious. Just like the Red Velvet cake my mother made.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The delivery was perfect
August 3, 2020

The delivery was perfect. The whitefish and smoked salmon salad was not though. It was much saltier than the past batches I have gotten. It was very disappointing so we may not get it again.

Date of experience: August 3, 2020
Virginia
2 reviews
0 helpful votes
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On time delivery
August 3, 2020

On time delivery.
Excellent, well-packaged product.
Good product selection.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Ordering is easy, delivery is excellent and on time!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Everything
August 3, 2020

Everything. Great cake arrived on time and fair price

Date of experience: August 3, 2020
Virginia
4 reviews
0 helpful votes
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We received the Kolachees on the day they said we would get them. They were fresh and we still have lots of them left over. They were exactly the same as I remember from my childhood when I lived in Texas. I would definitely order again.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Timely, delicious, easy to order, shipped and packaged well. Made an awesome gift!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Easy to order, fast shipping, on time shipping which is vital for frozen pizza, and absolutely delicious!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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First time customer everything went well it came when it said it was going to come

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The customer support afterwards, when we did get it, was excellent.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The experience was great
August 3, 2020

The experience was great. Shipping was fast. Food quality was great. Navigation and check out went smoothly.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The food was great plus the extra additions like the cups, napkins etc. were such a nice little touch

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The food was amazing! The delivery was professional! I am hooked on GOLDBELLY! Thank You for this service I am HAPPY!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Delivery was as stated and product arrived fresh and in good condition.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Love the coupons I get when order then encourages me to reorder

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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It was easy to find what I was looking for - and even things I didn't know I was looking for. It is nice to have all the different types of foods in one place.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Easy to order, arrived on time, no
August 3, 2020

Easy to order, arrived on time, no issues whatsoever!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Got the pizza still frozen
August 3, 2020

Got the pizza still frozen. Good communication. Thanks!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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My order arrived on time and packing and item was in good shape.

Date of experience: August 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States