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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Customer service was outstanding. My order was a day late and the ice cream was melted. I called Capanari directly and they overnighted a new order. Ken took care of it promptly.
You had exactly what I wanted and it was delivered on time.
Cake came on time, in great shape and fresh. Taste was awesome.
Not only was the cake delicious and one of the best cakes we're ever had, my 10 year old's smile because she is such a foodie was the best part of all!
Everything. The ordering process was simple and we were notified of the shipment. It arrived the exact day we asked for it to be delivered.
Order received at time specified, in great condition, still frozen with plenty of dry ice to spare
The fast delivery was great and the flavor was awesome.
This was a gift for a family member who told me it was just a perfect amount for her and her friend. She was pleased
Shipping time and delivery(cakes came well frozen)
It arrived still slightly cool this time, unlike last time where the food was rancid.
Everything was as described - just a bit nebulous on timing during day of delivery
Food products were as expected, packed well, and shipped reasonably timely.
Package arrived when promised and in good shape. Cake was fresh and well wrapped.
Very easy website, products easy to look at and compare. Competitive pricing for the perishable item including fast shipping and delivery. A great way to send a gift! They loved it!
Everything was great!... The fish is outstanding. I live on Lake Huron in Michigan and order the fish because it's so delicious and well priced! I will continue to be a loyal customer and sing their praises! They know what they are doing!
It was delivered quickly. It tasted good and was in great shape.
Arrived well-packed and on time. We were able to have the knishes we remembered and can't get to now.
Shipment arrived on time. Product was fresh and most delicious!
The delivery was on time. Cake was perfect. Shipped beautifully and carefully so it was perfect. And the cake was absolutely delicious- everyone raved about it! Thank u!
It was FUN! Something very different & the birthday girl took the leftovers home because she loved it!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members