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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The Boston cream pie was delicious and delivered on time. I was impressed by the quality and taste.
Now I know that I am going to order using goldbelly again!
Everything! Our daughter's cakes arrived on time with no notice and she loved them.
I ordered from Chaps Pitbeef as a gift for my mother's birthday. The product arrived warm and she was not able to eat it. She reached out to the Gold Belly team who quickly sent her a replacement and were very easy to deal with.
I ordered a lot of tasty food and snacks for our campus party, and all of us are satisfied with the taste. We were happy to hear that we've got a free delivery because we ordered food for 20 people) Thanks for a delicious bonus!
Everything arrived on time and is delish! It was all a gift for my parents. Today is their 60th wedding anniversary!
It was so easy to order and the variety was excellent
The online ordering process was easy & the bagels were fabulous.
Fast delivery and everything arrived well packed and still plenty cold.
The cake was delivered in perfect condition and it was packaged very well. The taste was incredible and very fresh.
This is not on you guys. FedEx just left it on my porch without ringing my door bell.
I guess it all depends on the air travel, which messed up my previous order that I was credited for, this arrived on time however
Timely delivery and quality product for my son's birthday
The cheese cake looks delicious. However, it arrive above safe eating temp. They are sending replacements and customer service was very delightful
Delivery time was fast and cake was very fresh. Loved it
Ordering was easy, delivery occurred as expected and the food was delicious!
The entire process. Searching for item on website, ordering, shipping, delivery, arrival, and product to recipient. 5 Stars!
Package came on time as promised. Good packaging, goods are intact and fresh.
Cake was delicious! Packaging was good, not great. Delivered on time and in good condition.
Everything went well with 2 separate orders. Food was delivered super speedy quick and the quality was top notch! Both recipients raved about the food and could not believe how fresh and flavorful the food was for being shipped all away across the US. Thank you Gold Belly for being a first class operations for gourmet gifts.
Great communication when the delivery was delayed. Product was well packed and delicious.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members