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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything worked great and customer service was extremely helpful in changing the shipment date. Also, very easy to speak with someone in customer service.
I liked everything about it! The box, the wrapping... ummmm! Even the wrapping smelled delicious and the Bundt cake itself was delicious! So, yes, yes, and yes! I have recommended and will order again, thanks!
Excellent service and prices to match. And choices from the best places.
I ordered it as a gift for my sister. She was very happy with the selection of pastries.
Quality, Bring the best to the desert. Better than any fast food. Great pkg for regular meals.
The pizzas came when expected, in great shape. They are delicious and easy to thaw and reheat.
Great variety of mac and cheeses! Photographs on the site were beautiful and very accurate to the product, as were descriptions.
It gave a huge variety of items to view and purchase.
This is the third company I have ordered Whoopi pies from. I love all the filling and the way they r packaged. I will be ordering from McClures from now on.
Order came the day I requested and all the food was fresh and well packaged.
My first experience. Very disappointed my order for bagels never arrived. Order was re-sent, but arrived a day late. Holiday blunder?
The streamlined ordering process. Updates on the delivery status.
You refunded the discrepancy in the order promptly
Not only is the food out of the ballpark... ANYTHING I have ever ordered- but the communication system is excellent. Sending baked goods is dicey. Goldbelly keeps you informed every step of the way on the progress of your shipment. If you are giving it as a gift (or if ordering for yourself), it's wonderful knowing when your pkg arrives... although it's never long until your recipient contacts you bubbling with delicious joy!
The pies and lobster were great. I got plenty of meat, and the plenty of pie for my money, and the freshness and quality were excellent.
I like that it didn't take long. It's expensive but I enjoyed the pizza. If I buy again I would buy the 6 pack! It's a way better deal.
We bought what was advertised and depicted as a 2.5 lb container of Lobster Mac N Cheese that serves 6 from Goldbelly, who sourced it from Hancock Lobster/Seafood in Maine. When the 2.5lb frozen package arrived, we were shocked at the small size provided for a very high price of $109 retail. They said it would feed six people, but in fact the small container (6"x8"x2") would not have fed three of my family or friends. We found the on-line promotion of this item very misleading. Our efforts to explain our dissatisfaction and to secure any refund or compensation were met with polite non-action. Goldbelly (Zac) & Hancock L C (Shy) refused to let me send it back the best Goldbelly offered was a minimal coupon for use on a future purchase. After spending Hundreds of dollars at Goldbelly. We won't be buying anything from either of these merchants again.
Your Bourbon cake was a huge hit at our Christmas party... two years in a row!
Technically edible, and the parts that remained still tasted good.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members