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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Excellent
December 25, 2019

Excellent. Never had a crab cake with so much crab.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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It was a gift that I have sent to my grandmother for the past 3 years. She says she really enjoys it, I admit, it is somewhat expensive, but I buy the free shipping ones so it makes it more cost effective.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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It was Delicious and well packaged
December 25, 2019

It was Delicious and well packaged. I loved it, was scared to order cake online bad experience but the cake was actually really good. Thanks so much to you at goldbelly customer service. You guys are awesome thanks.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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They tasted better than I could have
December 25, 2019

They tasted better than I could have imagined! Fresh

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Great selection, reliable shipping, and
December 25, 2019

Great selection, reliable shipping, and excellent customer service!

Date of experience: December 25, 2019
Virginia
2 reviews
0 helpful votes
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I ordered panettone as a gift for a friend. She received it in time for Christmas. She said it was very good.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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It was a gift, and I was told it arrived on time, and delicious.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Easy to order
December 25, 2019

Easy to order. Great selection. Arrived when promised

Date of experience: December 25, 2019
Virginia
2 reviews
0 helpful votes
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Reminded me of my hometown, arrived quickly, and tasted great.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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It was exactly as I remembered, though it has been decades. Even with the change of ownership, it is still the same. Thank you!

Date of experience: December 25, 2019
Virginia
2 reviews
0 helpful votes
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Have ordered this in the past always delicious, arrives well-packaged and consistently on time.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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The tiramisu was horrible there it out / the cheese cake was just ok.
Delivery was quick but expensive

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Very fresh! It was the next best thing to being there in person.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Not much
December 28, 2019

Not much. Roe very soft - mushy. No feeling of individual eggs with a slight pop. Would describe the flavor as mild and not fishy - some of the family liked that.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Our recipient said it was delicious and
December 25, 2019

Our recipient said it was delicious and delivered on time! Will order again!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Everything the cake was nice and moist and the icing was so delicious. I would suggest to anyone who loves caramel cake to try it! Also it was wrapped VERY WELL which is very important to me. I have ordered cakes and they have been crumbles because it was not packed correctly.

Date of experience: December 25, 2019
Virginia
2 reviews
0 helpful votes
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It was easy to order
December 25, 2019

It was easy to order. Arrived on time and in perfect condition.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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My wife was thrilled with the gift of a red velvet cake without gluten. When we began dating 44 years ago, a red velvet cake played a big role. And the cake was moist and delicioius.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Delivery was as promised, great bagels, and the food was packaged well, and was fresh.

Date of experience: December 25, 2019
Virginia
2 reviews
0 helpful votes
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Fabulous treat for Christmas - it's become a tradition in our family.

Date of experience: December 25, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States