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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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We ordered the whole brisket. It came in two sections. Very tender and tasted good but wished it was a little more flavorful. Boiling it was an easy way to cook it, but we are going to try the oven method for the other half. Also liked that we were able to get the free shipping.
Kept me updated as to when items were shipped and delivered.
The order came when said even during the crazy holiday season. It was the best cake, everyone loved it.
Arrived promptly and looked as advertised. The family I sent it to used to live in Brooklyn, and Ferrara Bakery is near and dear to their hearts.
On time delivery. Simple instructions. Tasted great. 5 of us at the are from New York and all agreed that it was fabulous tasting. The consistency was perfect.
I live in Tennessee now and they don't make cheesecake like that from New York and I am a native New Yorker
Great communication and instructions. Food was great!
Arrived on time. Packed very well. Bagels were delicious and so were cream cheese and nova. Made a former New Yorker very happy!
It was tasty and easy to cook and carve. This is our second this season. The delivery came on time and was well packed.
Easy to order, and the products are delicious and they are packaged so well.
Goldbelly and Pats delivered. Sent Pats Cheesesteaks to 3 states. Ordering was easy, delivered on time... and cheesesteaks were excellent!
The process of ordering was clear-cut. I appreciated the immediate confirmation of my order and the package tracking.
Food got there on time, well packed. Delivery location somewhat "remote" so appreciate the service
Delivery was completed within the expected window & product was excellent.
On time delivery great service and excellent pizzas
Liked both the fruit cake and the Shenandoah Apple cake from Red Truck Bakery in Warrenton VA. Their items never disappoint and the packaging is wonderful!
You can tell they care about their customers and reputation?
Very easy ordering! Frequent status updates about the order
Love how I could surprise my family with something new and different! Great quality!
Cookies were delicious!
Warm them in the microwave for 20 seconds and then top with vanilla ice cream, yummy!
Easy ordering
Responsiveness of customer service
Quality
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members