Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow The F.
Unfollow The F.
Share Review
Report Review

It was very pretty and tasted delicious according to the recipients. It was delivered on time. Very happy customer!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

It was deliver in a timely manner and arrived earlier than expected. The cake was delicious and moist.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Renee H.
Unfollow Renee H.
Share Review
Report Review

The food was delivered fresh and was
December 26, 2019

The food was delivered fresh and was delicious! It was fun to receive "local" Maryland fare when we live so far away!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Garris G.
Unfollow Garris G.
Share Review
Report Review

The order from Primanti Bros arrived on time per requested schedule and apparently all in order. The order from Prantel's arrived several days late and was in very bad shape.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Share Review
Report Review

Easy, accurate, perfectly packed, no
December 26, 2019

Easy, accurate, perfectly packed, no damage, delicious

Date of experience: December 26, 2019
Virginia
2 reviews
0 helpful votes
Follow Pat L.
Unfollow Pat L.
Share Review
Report Review

Everything about the process was easy
December 26, 2019

Everything about the process was easy and fast and the choices are great

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow linda w.
Unfollow linda w.
Share Review
Report Review

Very easy to cook though would suggest using a meat thermometer and checking at 3.5 hours. The recommended 4 plus 1 hour to cook was too much with my oven. It was still delicious. Thread came out easy and carving was simple. Made a beautiful presentation on the Christmas table!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Emma D.
Unfollow Emma D.
Share Review
Report Review

Prompt easy shipping
December 26, 2019

Prompt easy shipping. Accurate website that answered all relevant questions. Excellent email confirmation and tracking info. Parcel arrived on time, and I was alerted parcel had been delivered!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Tabitha B.
Unfollow Tabitha B.
Share Review
Report Review

Arrived in time and packaged well
December 26, 2019

Arrived in time and packaged well. Delicious and always a hit!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Joyce B.
Unfollow Joyce B.
Share Review
Report Review

The cake I ordered was delivered right on time and in great shape.

Date of experience: December 26, 2019
Virginia
2 reviews
0 helpful votes
Follow Jennifer E.
Unfollow Jennifer E.
Share Review
Report Review

Packaging was great, arrived in a timely fashion, also they taste amazing.

Date of experience: December 26, 2019
Virginia
2 reviews
0 helpful votes
Follow Freda A.
Unfollow Freda A.
Share Review
Report Review

I ordered the black and white cookies and many people remembered them from Seinfeld. They arrived on time as ordered and were nicely packaged individually. The cookies are huge! However I personally was not crazy about the actual cookie... very cake like and kinda dry

Date of experience: December 26, 2019
Virginia
2 reviews
0 helpful votes
Follow Antonia P.
Unfollow Antonia P.
Share Review
Report Review

It arrived on its due date, the shipping packaging was perfect! It arrived cold! And it taste GREAT!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Eva L.
Unfollow Eva L.
Share Review
Report Review

To be able to send far away friends and family quality food... Everything was packaged well and delivered timely as promised.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Robin M.
Unfollow Robin M.
Share Review
Report Review

The cookies were packaged very well for transportation.
And all were delicious.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow April W.
Unfollow April W.
Share Review
Report Review

Absolutely wonderful! Just add a few sides and you have a complete holiday dinner. The meats were tender... dressing was great! Could not have asked for more. We had to fight to take some leftovers home.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

The cookies, cheesecake and bagels were all delicious.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Andrew K.
Unfollow Andrew K.
Share Review
Report Review

The killer brownies were a great gift and I huge hit at the Christmas party. Thank you for creating such a fantastic product!

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow Avis S.
Unfollow Avis S.
Share Review
Report Review

It was easy to place the order
December 26, 2019

It was easy to place the order. It arrived on time, intact and with instructions.

Date of experience: December 26, 2019
Virginia
1 review
0 helpful votes
Follow clara m.
Unfollow clara m.
Share Review
Report Review

That it was delivered on schedule and that the packaging was perfect.

Date of experience: December 26, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States