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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great tasting cookies from Carlos Bakery and they were beautifully displayed.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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Order arrived On time, well packaged and still frozen. Arrival was easy to follow based on tracking info provided when package was shipped.

Date of experience: December 28, 2019
Virginia
2 reviews
0 helpful votes
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Ease of ordering
December 28, 2019

Ease of ordering. They kept me informed of where my package was. It arrived when they said it would.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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Longing for home at the holidays and home was delivered to our doorstep. Philly came to Dogtown 2,800 miles away.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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A great pie with service to match
December 28, 2019

A great pie with service to match. Helped make our Christmas evening dinner extra special!

Date of experience: December 27, 2019
Virginia
1 review
1 helpful vote
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My recipient who received the pies said it was not very tasty and they did not like it at all.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Wonderful array of fun food choices and the customer service was excellent.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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This Piecaken was a Holiday Dessert hit
December 28, 2019

This Piecaken was a Holiday Dessert hit. Everyone was in Awe in presentation and delicious flavors of pie/cake. Dessert was well packaged with no damage to goods. Appreciated choice of delivery dates. This may be an added tradition to our holiday treat

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Great order of Imo's pizzas delivered
December 28, 2019

Great order of Imo's pizzas delivered fast! Tasted great! So happy I still can get Imo's even though I moved away from Imo's!

Date of experience: December 27, 2019
Florida
2 reviews
0 helpful votes
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This was sent as a gift to a family member last year and she loved it so much, we sent it again this year to her.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Arrived on time, well packaged (no damage, eco friendly), seller did a special request.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Delivery on time and deliciousness/freshness of order.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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It arrived on time
December 27, 2019

It arrived on time. Really liked the insert with history of Anderson's.

Date of experience: December 27, 2019
North Carolina
1 review
2 helpful votes
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If you're in no rush and want to over pay, this is your place. We ordered 7 days before requested delivery of 12/24 and part of the order made it and part didn't. No advance notice from customer service, no emails explaining the situation just the standard that they can't control the vendor or UPS and its the busy holiday season. Well if you can't fulfill your orders then don't take them. They offered to refund our money or deliver a week later and then they gave us a $15 coupon good for 30 days, some consolation for a ruined holiday gift. The items are over priced enough to include overnight shipping. Save yourself money and embarrassment and just go directly to the vendor. If not, use at your own risk.

Date of experience: December 27, 2019
Virginia
2 reviews
0 helpful votes
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I liked trying something new from a far away place.

Date of experience: December 27, 2019
Virginia
3 reviews
0 helpful votes
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It came before or on time stated
December 30, 2019

It came before or on time stated. That is good!
And it was sill cold! Yay!

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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The cake was delivered as promised, on time and in beautiful condition. It thawed perfectly. Literally EVERYONE at our family gathering Christmas Even RAVED about the flavor. It was a beautiful blend from pecan pie bottom to the tart cherry topping and everything in the middle.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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I only ordered one item - it came quickly, well packed and was fabulous.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Delivery was when promised
December 27, 2019

Delivery was when promised. Pie was very high quality and pleased my guests.

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Convenient & food was fantastic
December 27, 2019

Convenient & food was fantastic. Fast shipping, everything packed well. Thanks so much!

Date of experience: December 27, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States