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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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That I actually got my order from New Orleans and Chicago., even if part of it was late and cost me an additional amount of money ($30$).

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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The Piecaken was great
December 31, 2019

The Piecaken was great. Junior's cheesecake didn't arrive for Christmas and I was not notified by anyone about the delivery problem. I rated a 10 for Piecaken and a 0 for Junior's. Not sure if I would order again since timely delivery isn't assured.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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Baba & Pops is absolutely the best of
December 28, 2019

Baba & Pops is absolutely the best of the best! They are second to none!

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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First experience was thanksgiving having the piecaken was outstanding.
Based on that I ordered the Christmas version and was disappointed due to it was too sweet. That saying a lot for someone that lives for sugary sweet desserts.

Date of experience: December 28, 2019
Virginia
1 review
1 helpful vote
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Food was ordered to arrive on Friday the 20th for my husband's birthday party.
Was supposed to be shipped overnight as highly perishable... food was shipped or prepared Thursday 19th but arrived Monday 23rd, travelled for four days and wasn't cold at arrival.
Obviously not edible anymore. I am beyond frustrated! So disappointed!
I called 3 times and left messages, no one is calling back. Send a couple messages with email as well...

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
Follow Butch H.
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Easy to place order on cyber Monday and have shopping done.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
Follow Barbara R.
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Christmas PieCaken was a big hit at our Christmas Eve family dinner. It looked great and tasted even better.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
Follow Heidi M.
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I like that there's a huge selection of shops to choose from.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
Follow Christina F.
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Item was delicious and fresh!
Shipped right on time and was packaged very well.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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I personally dont like fruit cake, ordered for my father. He absolutely loved it, kept saying best ever had & so moist. I even tried one piece & have to agree it was delicious. Shipped & arrived on date I selected. Cant ask for anymore from them.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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I received actual customer service like
December 28, 2019

I received actual customer service like they provided back in the old days

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
Follow Robert Z.
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Cake had good flavor and was delivered
December 31, 2019

Cake had good flavor and was delivered on time as promised

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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The food was good and it arrived on
December 28, 2019

The food was good and it arrived on time and in good condition

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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Best tasting red velvet cake gluten free or regular that we have ever had. Even our guest were shocked that it was gluten free.
Delivered quickly and packed perfectly with great instructions on how to thaw

Date of experience: December 28, 2019
Virginia
2 reviews
0 helpful votes
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I mean, I liked the idea
December 31, 2019

I mean, I liked the idea. And the food would've been great if the shipment were delayed. Doughnut Plant is one of my favorite things about the city I used to live. I've had success earlier with a Milkbar order, but I think I can just order straight from them now.

Date of experience: December 28, 2019
Virginia
4 reviews
0 helpful votes
Follow Kathleen O.
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Delicious and packaged very well, arrived in perfect shape. Thank you!

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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Everything
December 28, 2019

Everything. On time quality of service and outstanding food.

Date of experience: December 28, 2019
Virginia
1 review
0 helpful votes
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Easy to order
December 28, 2019

Easy to order. Prompt shipping. Emails keep me informed on order status

Date of experience: December 28, 2019
Virginia
2 reviews
0 helpful votes
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The pies are fabulous the Crust are
December 28, 2019

The pies are fabulous the Crust are wonderful and there are no vegetables just big chunks of chicken and very little gravy it's truly a gourmet pie

Date of experience: December 28, 2019
Virginia
2 reviews
0 helpful votes
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Great product, fantastic service,
December 28, 2019

Great product, fantastic service, helpful customer support!

Date of experience: December 28, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States