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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The ability to have food delivered from around the country is so much fun.
My sister told me how great the sugar cookies tasted and they lived up to her recommendation. They arrived fresh, individually wrapped, beautifully iced, buttery flavor, great frosting. Absolutely delicious. I will order cookies for Valentine's Day as well.
It arrived packaged well, and on the day it was promised. The bread, mustard, and pickles were perfect, and the pastrami, delicious.
It was a gift. The person loved the cheese cake. It arrived like promised.
Everything! From the packing to the consumption of the pie. My whole family loved it.
Ordering was not difficult. The variety of possible gifts was perfect and came in handy, as my first-choice item was sold out. The recipient and I were kept apprised of the delivery process as it progressed. The recipient told me it was enjoyed by all!
It arrived on time and my friends loved it. It was so fresh and didn't taste like it had been frozen. They just couldn't stop bragging on how delicious the cake was.
Loved the ease of ordering and the pie I bought was a huge hit!
The person who received their product was very happy.
Food tasted great!
Prompt accurate delivery as stated at time of purchase!
Excellent packaging & maintenance of food!
Showed up on time as advertised, very pleased with choice
Definitely looked like his favorite donut... pink frosting with sprinkles. A big surprise for something different and special given his nut allergy. Came right on time as scheduled which was great.
My family and I Loved everything about this piecakin. Delivered promptly and so incredibly delicious!
Freshness-excellent quality-great packaging-fast delivery
The food was delicious, arrived fresh and nicely packaged. It was so obvious that great care was taken.
The shipping boxes are amazing, kept both cakes fresh and cold at the same time. Arrived on time.
The Di Fara pizza arrived when it was scheduled to and came so carefully wrapped with a ziploc of fresh basil and grated cheese! Delicious and deserving of all its accolades! Di Fara and Goldbelly delivered!
It shipped quickly! My son had the food in time for Christmas and said it tasted homemade... not store bought! I was thrilled! Thank you!
Perfect selection! Arrived on time and in perfect condition
Something for everyone and every taste bud
Super easy to order. Came on time. Great quality and quantity!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

