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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was a gift to my cousins in Florida
December 30, 2019

It was a gift to my cousins in Florida.
They loved the killer brownies!
The Maine Mac and Cheese was excellent too!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Delivery was quick, item was delicious
December 30, 2019

Delivery was quick, item was delicious and beautiful just like the photo

Date of experience: December 30, 2019
Virginia
4 reviews
0 helpful votes
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Beautifully wrapped and arrived at front door on schedule!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Crust was good
January 2, 2020

Crust was good. But think this pizza would be much better fresh.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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We live upstate NY now, but this took us right back to Manhattans lower east side deli. The food, packaging, shipping was all fantastic. It really made our Christmas! Thank you Carnegie and Goldbelly!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Food was delicious
December 30, 2019

Food was delicious. It was packaged well and delivered on time.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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The pie was delicious, packed expertly and arrived on time.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Liked getting something we could use up for parties etc. nicely mailed and packaged.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Last year I sent BBQ to my two other family members out of state. One liked one didn't even respond. This year I sent them the Donuts, kinda of funny, I sent donuts to Jamestown and they came to Texas for a funeral and also to AZ and they also come to me for Funeral. Glad I ordered the donuts for us too then they all got to try them before they went home.
Thanks again,
Chris

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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The fast shipping and the product was
December 30, 2019

The fast shipping and the product was packaged very well

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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I was very pleased with the speedy service. Last minute orders were shipped out and arrived before Christmas!

Date of experience: December 30, 2019
Virginia
2 reviews
0 helpful votes
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Array of products, ease of ordering,
December 30, 2019

Array of products, ease of ordering, outstanding customer support!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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I loved that it was something regional
December 30, 2019

I loved that it was something regional. My brother moved from Detroit to Memphis, and sending him Detroit pizza was the perfect gift!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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It is so small for the amount if $99
January 2, 2020

It is so small for the amount if $99.00 that I paid for it. I was expecting a special cake and the taste is awesome, but I didn't feel like I rec'd what I paid for due to the size of the cake

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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I would have given a 10, but I only received 23 bagels instead of the 24 that I ordered. Did the packer indulge in one of the awesome bagels?

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Customer service followed up and called me right back. My selection was not available and they stayed on the line to make suggestions and help me select another gift.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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The bagels, salmon and cream cheese were excellent. It was shipped on Monday and I received on Christmas Eve in time for Christmas. I was happy with the order.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Best service delivered on time and food
December 30, 2019

Best service delivered on time and food was exceptional

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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The macaroons were properly made and tasted great.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Arrived on time and very fresh
December 30, 2019

Arrived on time and very fresh. They thought the brownies were fabulous

Date of experience: December 30, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States