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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Good selection of unique food item from companies known for the products
Love the options, the choice of delivery date and the freshness!
It arrived on time and tasted amazing! I have already recommended this to everyone I know.
The ease of ordering, speed of shipment and all at a reasonable price!
I like the fact that you can request a delivery date and they actually arrive on that date even during the holiday season!
My order was perfect. My Christmas cookies were packaged nicely no broken cookies and they tasted amazing
The size was good but the price was high. But receiver was happy with it.
I ordered a gluten free pumpkin pie and it was delicious. The problem was it was very much overpriced. Small pie.
Arrived when it said it would on xmas eve. My parents were pleased with the item.
It was fresh and it arrived the day before the holidays as promised
The order was a gift for my neighbor. He said it was a great gift and the family enjoyed the donuts.
The Carnegie pastrami, rye bread, and mustard was out of this world.
Delivered exactly as promised. Great prices & family was thrilled with real Texas tamales. You really helped me take care of Christmas this year. Will use Goldbelly again for sure.
Kudos... Perfect timing of my requested delivery to my family on the west coast! They were thrilled and so was I, Thank you for such excellent service!
Great choices from some great places around the nation. The delivery came in great shape!
Great choices and made for a very unique gift. Both orders came on time and were sufficiently packaged. The cheesecake from Junior's was delicious, and most items from Ess-a-Bagel were top notch
Already has my niece get your app! Great product. Delivered on time and fresh. Love it!
Thanks for notifying me about my order all the way until my gift arrived at its destination. Really like the tracking map. The donut was awesome I was told. I will definitely use your company again!
It was delivered when they promised and made a few former New Yorkers very happy!
We have been to McLoons Lobster Shack on vacation and my son loved it. I purchased from McLoons via goldbelly as a gift. He loved the lobster rolls. They were just as good as when we were in Maine.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

