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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Super easy to order
December 31, 2019

Super easy to order. Food delivered in perfect shape and on time (on Christmas Eve of all days too). I couldn't ask for anything more! Will certainly do it again.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Got delivered on time
December 31, 2019

Got delivered on time. It was a gift for a friend.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Food was amazing
December 31, 2019

Food was amazing. Great BBQ and received within a day. Will definitely order again. Love the Shed!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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The packaging was really well done for a cake that has to remain refrigerated.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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I like that you can order from specialty places around the country!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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My friends loved their gift and customer service was great when the t-shirt sent was too small. Best gift idea ever :)

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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It came earlier than expected
December 31, 2019

It came earlier than expected. The product exceeded expectations.

Date of experience: December 30, 2019
Canada
1 review
0 helpful votes
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The cake I ordered from Goldbelly arrived 3 days late. Reached out to site for issue but didn't hear back. Will not order from this site again.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Ease of ordering - but the offer I had in am email was inaccurate and NOT honored on my order. Very disappointing and very misleading - VERY POOR

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Jerry's seafood crab bombs were incredibly delicious. Was a little disappointed in the Gino's east pizzas. Packaging was well done and both arrived on time.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Perfectly packaged, excellent quality
December 31, 2019

Perfectly packaged, excellent quality and taste of food,

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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This was a gift for my parents
December 31, 2019

This was a gift for my parents. All I heard were rave reviews about every morsel of food. I'm so happy it was so well received. Thank you!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Prompt delivery when it was promised
December 31, 2019

Prompt delivery when it was promised. Good quality product.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Overall quality very good
December 31, 2019

Overall quality very good. Bread, excellent. Mustard, excellent. Pickles, very good. Corned beef, very good, but not as well-trimmed as pictured. Pastrami taste good, but excessive waste - you cut a tail and included it, with more than 50% fat.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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The food is amazing
January 3, 2020

The food is amazing. This is the second time we have ordered this package from King's BBQ through Goldbelly. And we received next day I time for Christmas Eve.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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You had great customer service when the order arrived very late and the food was too warm to eat.

Date of experience: December 30, 2019
Virginia
4 reviews
0 helpful votes
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The items have been great -- well packed, fresh and delivered as promise.

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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We sent Prantl's Burnt Almond Torte to 4 different family members and everyone gave it great reviews. They all thought it was delicious! We will definitely order again from Prantl's.
A+

Date of experience: December 30, 2019
Virginia
2 reviews
0 helpful votes
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Fast service, well packaged, delicious and very creative product. Everyone really enjoyed the Christmas swirl bagels!

Date of experience: December 30, 2019
Virginia
1 review
0 helpful votes
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Sure easy to make the order
December 30, 2019

Sure easy to make the order. Great selection and the family enjoyed it!

Date of experience: December 30, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States