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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The thought of having fresh, yummy finite delivered was exciting.
Everything. I sent treats to three friends (one in CA, one in AZ, one in ID) and everyone was thrilled.
The sable was not good, tiny pieces, taste was not what I have had from there before.
The ability to get regional specialties and favorite items I've ordered before -getting to order from smaller business and local businesses
Timely delivery and the cake was a huge hit! Delicious!
It's a great cake, although you must like bourbon, it's heavy and my guests loved it, looking forward to trying different items!
It arrived on time. Was easy to store until prep time. And the food was delicious.
The food, the service, the food, customer service and have I mentioned the food?
It was melted when they received the package.
No refund for the delivery being a week late is very poor customer service! ( or credit)
Packed very well and everything was super fresh and delicious
Received order on time & there were no errors in items ordered.
They were out of town and didn't get the package. I emailed the morning before they would have left to be delivered, but no one got back to me until 5pm that same day.
I wasn't able to send an email. 2 days prior, as I wasn't aware that they were going out of town and I believe I actually placed the order last minute
Sent to our grown kids and their families for Christmas, so have not tried the order personally. However, I have heard great things from the kids. I knew the bagels would be a hit and now know they like even love lox... didn't know that for sure when I placed the order.
Offers a good variety of products from different companies.
Speed of delivery and of course the product itself
Maybe people in Colorado have different standards for pierogies. I come from a long like of Czech and Polish pierogie makers and these thick doughed dumplings were awful. Plus they got my order wrong TWICE!
The cookies were fresh and came beautifully packaged. It was a great Christmas present!
The two bags of bagels that were actually the right ones, were good. My past orders have been good, and generally in the past I have had good experiences with Goldbelly.
Not happy with the late delivery. It was due several days prior to my receiving it.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members