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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great surprise
January 2, 2020

Great surprise. Product was excellent, lobster meat packed the day before we received it
Total package, including cardboard roll handlers and sea salt butter. Very tasty.
Chowder tomorrow.

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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It was easy, fast, and made the impossible happen... fresh fish came overnight from NYC to my door in NJ!

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Packaging was excellent, along with the quality of the goods shipped. After their journey nearly across country, the goods arrived chilled and safe.

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering, website was easy to navigate and nice to look at: photos were great!

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Walters hot dogs are delicious
January 2, 2020

Walters hot dogs are delicious.

Your mobile app does not work!

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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The pie arrived on the date promised -- it was in perfect condition -- packaging was very good -- the website was a bit complicated

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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I placed 3 orders for 3 different people. Two arrived as promised, the third was delayed by ups for no valid reason over a weekend. Goldbelly promptly and efficiently replaced the order so fresh baked goods were shipped to my third person. The customer service of Goldbelly is exceptional.

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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It's a convenient way to explore foods from around the country. Shipping and service is excellent. Packed well.

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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It arrived perfectly
January 2, 2020

It arrived perfectly. The bread was still fresh and everything tasted amazing.

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Tatiana T
January 2, 2020

Tatiana T., in CS was the best. Next to the perfect fried chicken, I want these cookies in heaven! IJS

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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MY ORDER OF B&W COOKIES, AND RAINBOW COOKIES WAS EXCELLENT. THE SHIPPING PROMPT, AND MOST IMPORTANT IT WAS PACKED PERFECTLY, AS IF SOMEONE REALLY CARED ABOUT MY ORDER. I WILL ORDER AGAIN, AND HAVE ALREADY TOLD FRIENDS AND NEIGHBORS. THANK YOU SO MUCH...

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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The precooked Philly steak sandwiches were excellent! I am originally from Philly & loved it. Really surprising that a cooked sandwich would reheat so well. Love Philly bread!

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Everything! So great that you can get food from outstanding restaurants across the country anytime!

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Quality of the Muffulettas, as always, was outstanding. My Mom said they were THE best ever! Delivery was just as ordered and promised. My family was delighted with the "surprise"!

Date of experience: January 1, 2020
Virginia
1 review
3 helpful votes
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Everything arrived at its destination on time and was well-packaged. As always, the quality of lobster meat in the Lobster Roll Kit from McLoons was outstanding, and there was even enough lobster to make a small lobster stew to go along with the lobster rolls! We have ordered this gift for out-of-town relatives for the past several years, and they are always delighted.

Date of experience: January 1, 2020
Hawaii
2 reviews
0 helpful votes
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The order came properly chilled and packaged. We had overnight shipping from Brooklyn, NY to Honolulu, Hawaii. Just wonderful!

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Fantastic food
January 2, 2020

Fantastic food. Shipment arrived on time. I gave my wife who's never been to NYC a real York Deli experience 1200 miles away! Serving portion in the description was accurate. Plenty of food for all!

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and arrived on time and ready to eat

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Exceptional! It was a delicious tasty treat to ease us into 2020!

Date of experience: January 1, 2020
Virginia
1 review
0 helpful votes
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Everything! These crab cakes are by far the best I've ever had.

Date of experience: January 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States