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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great variety and can pick a specific date for receipt.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Food was delicious
January 3, 2020

Food was delicious. Everything fresh and wonderful. Instructions on how to heat and serve were perfect. I have 2 friends from NY. We didn't get to go to a deli when we traveled to NY. My friends were very disappointed. When we brought your food to their house they were ecstatic. Happy new year!

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Quality of product and packing, and fast delivery.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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I sent banana pudding as a gift for my uncle. It arrived on time as promised. He absolutely loved it!

Date of experience: January 2, 2020
Virginia
2 reviews
0 helpful votes
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This is the second or third time trying Goldbelly. My ordered was to be deliver by Dec 27. Half of the order arrived. The lobster meat pack was send by UPS. Who didn't delivery until Monday Dec 30th. They left the pkg in the warehouse by the time that arrived the ice pack were melted and the lobster has to be throw in the garbage.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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That you give credit for spoiled food. Wish i had know sooner.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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It was amazing! Packed with lobster meat and creamy goodness.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Easy order placement
January 2, 2020

Easy order placement... great communication... order arrived right on time... the Muffulettas ( I ordered two) were delicious... I've had them in NOLA... I think having them marinate for couple days made them even better (if that's possible)... these were a major hit at my Sunday football game party... will order again for sure... worth the cost... G

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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I ordered it for my son and his family in upstate New York. He wrote back to me:
"Delicious! We're eating it in the Adirondacks with friends."

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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The food was delivered within 24 hours of being shipped so it was still frozen. The directions on how to prepare the meal were great. The crabcakes were so good! We will be ordering again to try out of products throughout the country.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Great selection
January 5, 2020

Great selection. Easy ordering. Lots of interesting, regional food options. Some for hard to fine items.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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The bread is so delicious and the amount of chocolate is unbelievable

Date of experience: January 2, 2020
Virginia
2 reviews
0 helpful votes
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Was told by recipient that food was delicious and everything was packaged perfectly.

Date of experience: January 2, 2020
Virginia
2 reviews
0 helpful votes
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Carefully packed
January 2, 2020

Carefully packed. Cold chest and ice arrived intact and ice still ice.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Arrived when they said they would & they were wrapped in plastic

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Sandwiches are excellent! Reminds me of Philly. Service is outstanding and reliable.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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I wrote already! Was tender and
January 2, 2020

I wrote already! Was tender and perfectly cooked and so fresh!

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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This was amazing - I bought this for my daughters birthday and now she wants to try other items (that is huge compliment, as she is extremely picky)

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Loved we could get foods that are loved from vendors different than we typically reach out to.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Bill-E Bacon - Delicious and smokey! This was a re-order.
Bauer's - Individually wrapped nicely in box.

Date of experience: January 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States