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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Terrie L.
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The pecan pie filling was fresh but the crust was white & crumbly, not good at all.

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
Follow Janice F.
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Very pleasantly surprised by the amount of lobster. Received as a gift.

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
Follow Steven M.
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All the food was very tasty except the Jerry's Seafood Soup/Bisque. They were fishy smelling and fishy tasting. I'm sure it was a fluke ( maybe they were in the sun before shipped), but we had to throw the two containers away. This was a Christmas Dinner for my father and I. I did spend a lot of money with the food and shipping.

Date of experience: January 3, 2020
Virginia
2 reviews
0 helpful votes
Follow Janelle R.
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Good selection, oysters were delicious. Will most likely use this company again.

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
Follow Lucy P.
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Made my holiday shopping for food gifts SO easy and shipping was fast! Love that everything is high quality!

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
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One very important thing
January 3, 2020

One very important thing... I had this mailed to my sister; however, you never let me know that it was delivered. You should have a system whereby, me, the Sender, should be notified in some way that the gift was actually delivered. You should improve your notification system, or give me the tracking number to check on it myself. I can only assume my friend got the package. Thank you. Mrs. Barbara J. Leiss

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
Follow Denise F.
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Everything was perfect and the Pickles I ordered were so fresh and delicious. Definitely will be ordering more from Goldbelly

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
Follow Tod H.
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Arrived prior to delivery date; family members were thrilled with the product

Date of experience: January 3, 2020
Illinois
1 review
0 helpful votes
Follow James C.
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Cakes are incredible
January 5, 2020

I live in Minnesota and had a chocolate cake delivered to a friend in west Virginia and it arrived on schedule and was totally amazing. Will be ordering in future for sure

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
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I placed 5 orders with Magnolia
January 6, 2020

I placed 5 orders with Magnolia. 3 came on time but 2 orders delivery was totally messed up. Very disappointed. Instead of receiving on Friday 1 order was delivered on Saturday at the front door when the business was closed and one came late Monday.
Very dissatisfied with delivery.

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
Follow John M.
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Delivered on time, delicious, easy to use website! Very Happy!

Date of experience: January 3, 2020
Virginia
2 reviews
0 helpful votes
Follow RoseAnn R.
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I sent this as a gift to my sister who is unable to get this product where she lives. She raved about how wonderful it was!

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
Follow Jesus I.
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Packing of food items were well thought out and the food was tasty and fresh.

Date of experience: January 2, 2020
Virginia
2 reviews
0 helpful votes
Follow Kathleen C.
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Timely delivery, my food item was fresh and delicious.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
Follow Joe W.
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On time fresh, did not have whole crabs like the last time I ordered. Times change, but happy.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
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Always fresh
January 3, 2020

Always fresh. Perfect after holiday gift, to my brother and sister in law.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
Follow Lita S.
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Everything was delivered as promised and promptly.

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
Follow Gregory T.
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Ordered the Lobster tails and they were just as I remember when we got them at the bakery very generous with the custard filling will definitely re order

Date of experience: January 2, 2020
Virginia
1 review
0 helpful votes
Follow Rosario A.
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The treats were exactly as shown in the photo, and they arrived four days earlier than expected!

Date of experience: January 2, 2020
Virginia
2 reviews
0 helpful votes
Follow Roger M.
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Excellent cake! Extremely pleased with the entire process. Love that I could see exactly where it was in the delivery process.

Date of experience: January 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States