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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I love everything about the wings
January 5, 2020

I love everything about the wings especially the bottle of sauce

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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It was fine, but I've been to Joes and this is not representative of their product. It came out extremely dry. Also you should advertise "last day to order in time for New Years!" Yeah, it arrived in time for New Years but it had to be thawed for 24 hours... so...

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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Great response to concerns re delivery.

Product was as promised!

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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The variety of food from all over the country shipped right to your doorstep. Website is easy to navigate.

Date of experience: January 5, 2020
Virginia
1 review
1 helpful vote
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My order was 3 days late and it was perishable goods. What a waste

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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It arrived on time
January 5, 2020

It arrived on time. It was still cold and intact. The cake looked like the picture and tasted just as good!

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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Excellent choices, excellent service, items were packaged well and arrived in fine condition.

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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The cakes were a good size very moist and had a great taste.

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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Best bagels and whitefish ever
January 5, 2020

Best bagels and whitefish ever. Nice that I can get it shipped to me now that I dont live in NY anymore

Date of experience: January 4, 2020
Texas
2 reviews
3 helpful votes
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Gold Belly does a good job of screening their vendors. Everything I've received from them has tasted fresh and been delivered damage free. The cost is higher than I would normally spend but it's worth it to me I highly recommend their cakes for special occasions They are all beautiful.

Date of experience: January 4, 2020
Virginia
3 reviews
0 helpful votes
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The opportunity to get some of the (actual) foods you miss - from the originals.

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and was excellent. I like the additional options for food available on Goldbelly.

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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My Uncle Joe loved the sandwiches
They were delivered as fast as could be expected great product

Date of experience: January 4, 2020
Virginia
2 reviews
0 helpful votes
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These cookies are excellent! Shipping was fast! Ready to try more items from your service!

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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Seriously, everything about the order, from start to finish... having been a very frequent customer of Carnegie, and other New York, i onshore, it was just great to be able to get again. I'll be back a lot

Date of experience: January 4, 2020
Virginia
2 reviews
0 helpful votes
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Firstly the delicious items I ordered. Very prompt delivery. Very professional packaging... the best I've see..

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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Russ and Daughters is consistently a major hit! Quality and packing to California excellent. Looking forward to being on the receiving end of gift delivery from there next week!

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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The variety of food choices and the amazing customer service.
There was an immediate response to my order and I was kept informed of progress in delivery of my order.

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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I sent it to my son who is in marine corps... for his birthday on 31st it was extra for it to be delivered on 31st his birthday... but he said it was good

Date of experience: January 4, 2020
Virginia
1 review
0 helpful votes
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Getting great food you can't get in our neighborhood delivered.

Date of experience: January 4, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States