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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Everything we ordered from Yonah Schimmel and Russ and Daughters was fabulous. It was easy to order, came when requested, was packaged well, frozen food arrived frozen and we loved everything!

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Wide variety to select from, easy
January 6, 2020

Wide variety to select from, easy website to use, fast service from the individual companies

Date of experience: January 6, 2020
Virginia
2 reviews
0 helpful votes
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Everything as described, quality of product and delivered as promised on time.

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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The ease in ordering, and the delivery arrived when it said it would.

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Timeliness of delivery day before New Year's. Good feedback on quality from gift recipients. Policy of business encouraging use of disabled workers.

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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It got delivered on time and what delivered as expected.

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Very easy to place order, variety is
January 6, 2020

Very easy to place order, variety is great, customer service super helpful

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Food was fresh as promised and heated up very well, bread still had crunch and it made our Holiday great!

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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The quality of the product, the communications, and the quick delivery.

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Simple, easy system to utilize, excellent product delivered on time.

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Our favorite foods are delivered to our door. The tracking helps us ensure we're home to receive our special treat.

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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The product quality; delivery/arrival as promised!

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Sturgeon product was excellent, good quality
My other experiences w/Goldbelly are not good.
I'd recommend direct to consumer purchasing before i'd Ever use Goldbelly again

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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I sent this as a gift
January 6, 2020

I sent this as a gift. The recipient said they were delicious! I have ordered these several times for my family and they have always been delicious!

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Arrived a day after it was shipped, approximately 24 hours from time of shipment to delivery time. Great!

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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Came on time, earlier than the tracking info. Everything was great! Would do it again.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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Arrived right on time
January 6, 2020

Arrived right on time. Packaging was great and lobsters were exquisite!

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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Quick delivery
January 6, 2020

Quick delivery. Pie was delivered in perfect condition and was delicious.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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It was so easy to order, our sandwiches came right on time, and they were delicious!

Date of experience: January 5, 2020
Virginia
3 reviews
0 helpful votes
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Arrived on time, was as fresh as if I'd just purchased it in the store. Will definitely order again soon.

Date of experience: January 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States