Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Trisha C.
Unfollow Trisha C.
Share Review
Report Review

The Sugaree cakes arrived on time albeit earlier during the expected day. The packaging was eco-conscious. The quality of the cakes is superb!

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Share Review
Report Review

Freshness, very tasty! One of my favorite sweets..

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

The sour cream apple pie was the absolute best pie we have ever eaten. There were four of us and we all agreed. The best ever!

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Jonathan B.
Unfollow Jonathan B.
Share Review
Report Review

Prompt, well packaged, great assortment of options, fun!

Date of experience: January 5, 2020
Virginia
3 reviews
0 helpful votes
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

My husband said it was the best Christmas present ever. He's from Detroit where he grew up on the Denty Moore.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Gretchen K.
Unfollow Gretchen K.
Share Review
Report Review

Caviar from Russ and Daughters was fresh and delicious!

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Kerri S.
Unfollow Kerri S.
Share Review
Report Review

Ice cream was delicious- great quality. Packaging and labeling was neat, eye catching and tempted you to consider other options.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Kim W.
Unfollow Kim W.
Share Review
Report Review

Everything cannot believe how good
January 6, 2020

Everything

Cannot believe how good the crab bombs are

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

Got for my parents for new years eve
January 6, 2020

Got for my parents for new years eve. Pie arrived new years eve and they said best pie they've ever had. Awesome!

Date of experience: January 5, 2020
Virginia
2 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

My son and his wife loved the cheeses. They live in Northern California, near your creamery. They were impressed.

Date of experience: January 5, 2020
Virginia
2 reviews
0 helpful votes
Follow VICKI B.
Unfollow VICKI B.
Share Review
Report Review

Goldbelly offers many products
January 6, 2020

Goldbelly offers many products. However, I do not like Ess-a-bagel's product I purchased. It is a personal taste. I prefer a bagel more doughy like a donut. These have a very heavy bread consistency which I did not expect or like. This, however, it will not deter me from ordering through Goldbelly again. (Who doesn't like Junior's cheesecake?) No worries!

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Share Review
Report Review

It tasted very similar to getting it fresh in the restaurant.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Roberta H.
Unfollow Roberta H.
Share Review
Report Review

This is my 2nd purchase of Juniors cheesecake. The first was plain and the current one is raspberry swirl. Both were really good but the raspberry swirl was a little too sweet for me.
I wouldn't hesitate to buy from Juniors again but will probably stick with the plain.

Date of experience: January 5, 2020
Virginia
2 reviews
0 helpful votes
Follow Tammy V.
Unfollow Tammy V.
Share Review
Report Review

Prompt delivery, fresh and well-packaged, delicious as expected.

Date of experience: January 5, 2020
Virginia
1 review
3 helpful votes
Follow Pamela L.
Unfollow Pamela L.
Share Review
Report Review

We vacation in Maine every summer and eat at McLoons at least 3 times during our trip. We absolutely love it there, so ordering through Goldbelly was such a treat. Our lobster rolls were beautifully and securely packaged. The food was absolutely delicious and there was an abundant amount of lobster meat. We would definitely order through Goldbelly again.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Dawn B.
Unfollow Dawn B.
Share Review
Report Review

The ice cream was absolutely delicious. Had trouble with the courier delivering my package but the product was very good.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Paula D.
Unfollow Paula D.
Share Review
Report Review

The sandwich was wrapped, well protected and arrived at the time promised. We are very happy.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Ryan K.
Unfollow Ryan K.
Share Review
Report Review

This is the first year our daughter and son in law couldn't get down for Christmas. Their first stop out of NO airport is at Parkway to get a poor boy. And since he is difficult to buy for I figured he would really love it. He did.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Kim C.
Unfollow Kim C.
Share Review
Report Review

The bread was good and nuts, but gooey part was watery. Would not order again.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
Follow Meryl K.
Unfollow Meryl K.
Share Review
Report Review

Delivered as promised
January 5, 2020

Delivered as promised. Every bit as good as I expected!

Date of experience: January 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States