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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Freshness, very tasty! One of my favorite sweets..
The sour cream apple pie was the absolute best pie we have ever eaten. There were four of us and we all agreed. The best ever!
Prompt, well packaged, great assortment of options, fun!
My husband said it was the best Christmas present ever. He's from Detroit where he grew up on the Denty Moore.
Caviar from Russ and Daughters was fresh and delicious!
Ice cream was delicious- great quality. Packaging and labeling was neat, eye catching and tempted you to consider other options.
Everything
Cannot believe how good the crab bombs are
Got for my parents for new years eve. Pie arrived new years eve and they said best pie they've ever had. Awesome!
My son and his wife loved the cheeses. They live in Northern California, near your creamery. They were impressed.
Goldbelly offers many products. However, I do not like Ess-a-bagel's product I purchased. It is a personal taste. I prefer a bagel more doughy like a donut. These have a very heavy bread consistency which I did not expect or like. This, however, it will not deter me from ordering through Goldbelly again. (Who doesn't like Junior's cheesecake?) No worries!
It tasted very similar to getting it fresh in the restaurant.
This is my 2nd purchase of Juniors cheesecake. The first was plain and the current one is raspberry swirl. Both were really good but the raspberry swirl was a little too sweet for me.
I wouldn't hesitate to buy from Juniors again but will probably stick with the plain.
Prompt delivery, fresh and well-packaged, delicious as expected.
We vacation in Maine every summer and eat at McLoons at least 3 times during our trip. We absolutely love it there, so ordering through Goldbelly was such a treat. Our lobster rolls were beautifully and securely packaged. The food was absolutely delicious and there was an abundant amount of lobster meat. We would definitely order through Goldbelly again.
The ice cream was absolutely delicious. Had trouble with the courier delivering my package but the product was very good.
The sandwich was wrapped, well protected and arrived at the time promised. We are very happy.
This is the first year our daughter and son in law couldn't get down for Christmas. Their first stop out of NO airport is at Parkway to get a poor boy. And since he is difficult to buy for I figured he would really love it. He did.
The bread was good and nuts, but gooey part was watery. Would not order again.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

