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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Beautiful fruitcake, the fruit and nuts were very very generous. The cake was more dry than I would've liked. I'm a fruitcake junkie! I was disappointed.
The food kept well even though the shipping got delayed. It was still amazing after being warmed.
The cakes were loaded with nuts and fruit. Very delicious.
Everything - the taste, the variety, the quality. It was just an outstanding cheesecake sampler.
Out was late in arriving, & my guests had already left. So, it's in the freezer to be eaten at a later date. Disappointed it was late in arriving.
The customer service was great! I ordered the bagel brunch as a gift and when the initial shipment was delayed by the carrier for 3 days, Goldbelly sent out a new one right away and my in-laws loved them!
The pizza and ice cream were very good. Packaging on Ice cream was amazing. Appreciated the updates/ communication on ice cream.
Bagels are great and customer service was very good. My order was short and they took care of the issue quickly.
Absolutely the best oranges ever! I eat at least 2 a day!
Customer Service is fantastic.
I'll remember to order earlier to arrive on a specific date.
Recipients were thrilled!
Arrived on time as a gift and was reported to be very good.
Kept up to date on delivery when the weather was causing a delay.
Fantastic cookies! Fresh and delicious! A welcome gift to family across the miles!
Great communication, order delivered in good condition
Y'all make it so easy to order from such amazing culinary choices! And you reward me with points and coupons, so I just can't wait to order something again soon!
Ordered Babka but they weren't for myself. My order arrived incorrect. I've accepted a credit. The people I gave the Babka to weren't really impressed. It was ok but not as good as they were expecting it to be. Chocolate was way too sweet. Cinnamon was actually bitter. The bottom was soggy and the top was dry.
Received it as a gift. Took a king time to receive and isn't something I would normally purchase.
Everything was perfect! Deliciousness at its best! Loved by all of my guests.
The food is always great. And when things go wrong (like delayed delivery) Goldbelly stands behind their customers.
It's delicious! FULL of chicken - wonderful flaky crust!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members