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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Love that it was from my favorite bagel place in New York and it get money off my order!
I sent to a friend who lives in NYC. She said she had forgotten how good H and H bagels are
The product was shipped well and beyond expectations
My sandwiches were just as I remembered them from chowing down in high schoolPERFECT. They were cold, not soggy, and delish.
Food Arrived Fresh and Delicious! Thank you for bringing the East Coast Culinary Treats to the Mid-West!
The speed of receiving my order. Ordered on Sunday and received it on Tuesday. The quality was amazing. Enjoyed every last bute
The fact that I was able to ship them to California.
Well-packed, fresh and had simple guidance on serving
They made a mistake and forgot 2 knishes. Instead of shipping me just the missing knishes, they reshipped the entire order! They didn't have to do that. I am a longtime fan of Yonah Schimmel's, and I appreciate that they went the extra step. The knishes are always delicious.
I have had both orders before and knew they would be great.
Loved the mince pie from Red Truck. Its been a long time since I have enjoyed a well made mince pie and this one was PERFECT! Thank you Red Truck.
Since this is the only purchase I have made as yet through "goldbelly," I'll wait until I make another purchase through your website before I give it the "10" it really deserves.
Fast service and products packed with no problems. All was in tact!
I love the quality and variety that Goldbelly offers. I have purchased a wide array of items that you cannot get in my hometown, such as Carlo's cuban meat pies and muffaletta sandwiches from New Orleans. I also have enjoyed items that are simply better tasting, such as beef bbq ribs.
I was able to send a present to loved ones who live far away from me, and it was very easy to do.
Unfortunately, it was sent as a gift and the recipient never received it. It was delivered on 12/24/19, Christmas Eve, and they were not home. The package was not there when they arrived the next day.
Amazing service. Received exactly what we wanted when we wanted it. Perishable items were packed well.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


We're glad we could make it right for you! Enjoy!