Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jamie K.
Unfollow Jamie K.
Share Review
Report Review

Love that it was from my favorite bagel place in New York and it get money off my order!

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

On time delivery
January 12, 2020

On time delivery. Quality fish from Russ Daughters

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow George c.
Unfollow George c.
Share Review
Report Review

Love the freshness of the bagels and the cream cheese was excellent.

Date of experience: January 12, 2020
Virginia
2 reviews
0 helpful votes
Follow Ken P.
Unfollow Ken P.
Share Review
Report Review

Packed very well
January 12, 2020

Packed very well. Excellent protection for cake. Tastes fantastic.

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow Phyllis R.
Unfollow Phyllis R.
Share Review
Report Review

Theshrimp arrived early in the day, giving us time to clean and cook it. It was enjoyed by my husband, 3 grandsons, and me. Almost as good as going to the gulf!

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Share Review
Report Review

I sent to a friend who lives in NYC
January 12, 2020

I sent to a friend who lives in NYC. She said she had forgotten how good H and H bagels are

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

The product was shipped well and beyond expectations

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow Judy M.
Unfollow Judy M.
Share Review
Report Review

My sandwiches were just as I remembered them from chowing down in high schoolPERFECT. They were cold, not soggy, and delish.

Date of experience: January 12, 2020
Colorado
2 reviews
4 helpful votes
Follow Patti J.
Unfollow Patti J.
Share Review
Report Review

Food Arrived Fresh and Delicious! Thank you for bringing the East Coast Culinary Treats to the Mid-West!

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow Jose P.
Unfollow Jose P.
Share Review
Report Review

The speed of receiving my order
January 12, 2020

The speed of receiving my order. Ordered on Sunday and received it on Tuesday. The quality was amazing. Enjoyed every last bute

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow Grant J.
Unfollow Grant J.
Share Review
Report Review

The fact that I was able to ship them to California.

Date of experience: January 12, 2020
Virginia
2 reviews
0 helpful votes
Follow Cherie H.
Unfollow Cherie H.
Share Review
Report Review

Well-packed, fresh and had simple
January 12, 2020

Well-packed, fresh and had simple guidance on serving

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow Janice B.
Unfollow Janice B.
Share Review
Report Review

They made a mistake and forgot 2 knishes. Instead of shipping me just the missing knishes, they reshipped the entire order! They didn't have to do that. I am a longtime fan of Yonah Schimmel's, and I appreciate that they went the extra step. The knishes are always delicious.

Date of experience: January 12, 2020
Shannon W. — Goldbelly Rep
over a year old

We're glad we could make it right for you! Enjoy!

Virginia
1 review
0 helpful votes
Follow William J.
Unfollow William J.
Share Review
Report Review

I have had both orders before and knew they would be great.

Date of experience: January 12, 2020
Virginia
2 reviews
0 helpful votes
Follow Glenn H.
Unfollow Glenn H.
Share Review
Report Review

Loved the mince pie from Red Truck
January 12, 2020

Loved the mince pie from Red Truck. Its been a long time since I have enjoyed a well made mince pie and this one was PERFECT! Thank you Red Truck.

Since this is the only purchase I have made as yet through "goldbelly," I'll wait until I make another purchase through your website before I give it the "10" it really deserves.

Date of experience: January 12, 2020
Virginia
2 reviews
0 helpful votes
Follow Sonya M.
Unfollow Sonya M.
Share Review
Report Review

Fast service and products packed with no problems. All was in tact!

Date of experience: January 12, 2020
Virginia
2 reviews
0 helpful votes
Follow Mitchell T.
Unfollow Mitchell T.
Share Review
Report Review

I love the quality and variety that Goldbelly offers. I have purchased a wide array of items that you cannot get in my hometown, such as Carlo's cuban meat pies and muffaletta sandwiches from New Orleans. I also have enjoyed items that are simply better tasting, such as beef bbq ribs.

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow George B.
Unfollow George B.
Share Review
Report Review

I was able to send a present to loved ones who live far away from me, and it was very easy to do.

Date of experience: January 12, 2020
Virginia
1 review
0 helpful votes
Follow Suzanne E.
Unfollow Suzanne E.
Share Review
Report Review

Unfortunately, it was sent as a gift and the recipient never received it. It was delivered on 12/24/19, Christmas Eve, and they were not home. The package was not there when they arrived the next day.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2020
Virginia
2 reviews
0 helpful votes
Follow Kay H.
Unfollow Kay H.
Share Review
Report Review

Amazing service
January 12, 2020

Amazing service. Received exactly what we wanted when we wanted it. Perishable items were packed well.

Date of experience: January 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States