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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Love the variety and options to try
January 13, 2020

Love the variety and options to try specialties from all over!

Date of experience: January 13, 2020
Virginia
2 reviews
0 helpful votes
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Pretzels were well packed and arrived fresh. Love the large size & they taste delicious. Stored some in the freezer for later. Will order these again in the future.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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There was no doubt the cookies were baked fresh and shipped. My dad is from Paterson, NJ and was talking about the things he missed about "home". These cookies made him grin and brought back a flood of memories from childhood. Would order again! Thanks!

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Very good crab cakes
January 13, 2020

Very good crab cakes. Lots of crab meat rather than filler.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Tasty savory pies, for sure
January 13, 2020

Tasty savory pies, for sure. Outstanding pastry crust.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Delicious! Fresh and crispy
January 13, 2020

Delicious! Fresh and crispy. Just like the pickles we ate in Manhattan

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Best bbq, best instructions to prepare it, will definitely order this again!

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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My friends told me the cookies were amazing and they got there exactly when promised.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Delivered as promised
January 13, 2020

Delivered as promised... provided regular status updates which I appreciated. I was nervous because my purchase was ice cream... it arrived in perfect condition.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Amazing choices and shipping included
January 13, 2020

Amazing choices and shipping included. Will be ordering more.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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The cookies were very doughy almost like they were not cooked fully. For the cost of almost 50.00 for 12 cookies, definitely not worth the money.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2020
Virginia
2 reviews
0 helpful votes
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I ordered 4 fishes
January 13, 2020

I ordered 4 fishes. They came in time. Actually, more fish in the container due to their size. I felt they are honest.

Date of experience: January 13, 2020
Virginia
2 reviews
0 helpful votes
Follow stephanie l.
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Food arrived promptly, was cold, and tasted fresh.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Everything arrived in perfect condition! There is nothing like a NY bagel and the pumpernickel and bialys were awesome! The latkes and the smoked salmon too!
I will definitely be ordering again!

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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This was a gift for a relative and it was a complete success... they LOVED and enjoyed the pie!

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Arrived in very good time and in great shape. No problems with this order.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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This was a birthday gift
January 13, 2020

This was a birthday gift. But it did arrive on time.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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I like the ability to buy food from around the country.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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I really appreciated the shipping updates and this is a great product.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Arrived promptly and food was fresh and still cold

Date of experience: January 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States