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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delivered on time and in perfect eatable condition. Packaged in appropriate portions.
Brownies were great! This item was delivered exactly on time & packaged carefully
Easy to use/order. Shipping and status notifications were great and correct. Delivery happened as stated and the food was in great shape.
The pastrami and rye was just like i remembered! I bought another order arriving tomorrow!
Packaging was perfect; delivery was as promised. Corned beef was Plentiful & excellent with just right amount of fat. Long thin slices attractively packaged. Rye bread was fresh, tasty and large size. Mustard was delicious and quart of fresh pickles were so good. I would order again. Thank you Goldbelly for making this possible.
Everything came packaged to perfection and exactly the time that was tracked. Very, very happy with the service.
The brownies that arrived were very tasty. I say that because all of my order was not delivered.
I loved being able to send friends across the country some of the best food on the West coast. Super convenient and fast.
Awesome Product availability and quick shipping. Easy ordering for myself or gift giving!
I got to try an amazing product from my childhood I haven't had in 20 years.
I have ordered sooo many things through goldbelly. And nothing disappointed. My recent purchase of a crepe cake was exquisite. Omg, now I want to try different flavors. Got it from Lady M Confections. Buy it
Great tasting and arrived on time which makes a huge difference when it comes to bagels.
The crawfish are the biggest we have ever gotten. We will definately be trying other items you have.
It was delicious and a fantastic birthday gift to my husband. He was in hog heaven!
Pastrami and rye bread was delicious. Mustard and pickles not so.
Very fresh and tasty we had the sticky bun with our coffee and they weren't to sweet just the right amount of toppings
Beautifully packaged cookies. Purchased as a gift and the recipient was very pleased with the quality.
Fast, nice discount, and only way I could get Pat's fine meats.
Fabulous food, and a great assortment... the whitefish salad was full of full pieces of fish!. Bonus treat were the black and white cookies. Will order again soon!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

