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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy ordering process, short waiting period and excellent food.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Food was still frozen when it arrived! Love the way it was packaged.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Fast service
January 13, 2020

Fast service... item got to its location cold, as it should be.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the lobster pot pies are delicious.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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The bagels were delicious and fresh! Will certainly order them again... soon.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Simple, fast, tasty
January 13, 2020

Simple, fast, tasty. Cherry pies looked like cobblers, shipping could have been better.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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The person from Goldbelly understood what I was looking for and was very helpful.
He didn't rush me and seemed like a kind person.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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It was the best cheesecake every
January 13, 2020

It was the best cheesecake every. Will order again.

Date of experience: January 13, 2020
Virginia
2 reviews
0 helpful votes
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Sent this to our son-in-law for his birthday, and the response we got was "Ah. Ma. Zing."

Date of experience: January 13, 2020
Virginia
3 reviews
0 helpful votes
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Everything arrived on time and fresh
January 13, 2020

Everything arrived on time and fresh. The macarons were the best I have ever eaten, including from Laduree who won't ship.
I am gluten intolerant but everyone who had the brownie bites loved them.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Was the perfect Christmas gift for brother & family.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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I sent them to my sisters for Christmas and they both raved about them.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Timely delivery well packaged
January 13, 2020

Timely delivery well packaged. Ample advance notice of delivery.

Date of experience: January 13, 2020
Virginia
2 reviews
0 helpful votes
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Everything and I loved the explanation card it had.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
Follow Debbie M.
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The Chicken Pie is VERY TASTY, and it serves 4-5 people, so it's well worth the price.
Also, Goldbelly service Representative Maddy T was EXTREMELY friendly, and very helpful in resolving a delivery issue I had with my order.
I plan on ordering more in the future.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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It is incredible! They are, by far, the best dessert I've ever had! They did not disappointment.

Date of experience: January 13, 2020
Virginia
2 reviews
0 helpful votes
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Food was amazing, and delivery was fast and as expected

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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The bagels were delivered on time
January 13, 2020

The bagels were delivered on time. They were well packaged and fresh. Plus the Zucker's included information about freezing the bagels.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Fast delivery and arrived well packaged. The tuna was delicious! We used it for sushi and poke.

Date of experience: January 13, 2020
Virginia
2 reviews
0 helpful votes
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Both items were a gift
January 13, 2020

Both items were a gift. Was told by the recipients that the food was excellent.

Date of experience: January 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States