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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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How about a 15
January 14, 2020

How about a 15... or a 20? I am thrilled that we were able to have H&H Bagels for our Christmas celebration in Carmel-by-the-Sea, CA. Fabulously packed to protect them, they all were delicious and enjoyed by all!

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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The convenience of it all
January 14, 2020

The convenience of it all. The different shops to choose from.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Well the food was outstanding
January 14, 2020

Well the food was outstanding. And the way it was shipped was very professional. Plus it came a day early. Nothing

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Easy to ordering/processing, shipping and delivery updates. Order arrived when promised as promised.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
January 14, 2020

Delivery on time. I think I have a new favorite pizza. Will buy from again.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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It came fast and exactly when it was supposed to. My daughter though the flavors were yummy

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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I sent the crab cakes as a gift
January 14, 2020

I sent the crab cakes as a gift. The recipients were happy.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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The pizza was a Christmas gift
January 14, 2020

The pizza was a Christmas gift. I was told it was "Off The Hook delicious.

Date of experience: January 13, 2020
Virginia
3 reviews
0 helpful votes
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We live in Montana and Goldbelly allows us to order our favorites we enjoyed on the east coast,

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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The fish were perfectly smoked
January 13, 2020

The fish were perfectly smoked. I didn't want them filleted or any bones removed but anyway, the whitefish and chub were truly superb and perfection, omg
Just finished today

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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So much variety; easy and friendly to work with...

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Loved the freshness! Exactly tastes like back in Boston!

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Outstanding Black and White cookies! I haven't had them in over 40 years. Difficult to share with my NYC friends here in California, but after they pinned me to the floor I had no choice but to share! I can't say enough about how good they were!

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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The food was great
January 13, 2020

The food was great. Never had Chicago style pizza and it was worth waiting for.

Date of experience: January 13, 2020
Virginia
1 review
2 helpful votes
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Didn't like it
February 13, 2020

Didn't like it. Had 2 orders and was not impressed with either one. Way too high priced for the desserts I got. Threw lot of it away.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Flavor, texture, moisture
January 13, 2020

Flavor, texture, moisture. Best cranberry orange walnut muffins I've ever had!

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Very tasty sausage
January 13, 2020

Very tasty sausage. We don't get good homemade sausages up North like you do in the South. I took your suggestion to have with saltine crackers and it brought back days of old(the good ole days). I'm a customer for life! Thank you. Great packing. Upon opening the box everything was quite cold.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Excelent selection of foods and deserts. Food came completely froze. Gino east deep dish pizza very good.

Date of experience: January 13, 2020
Virginia
1 review
0 helpful votes
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Clarity of communication regarding when the order shipped and when it was expected to arrive.

Date of experience: January 13, 2020
Virginia
1 review
1 helpful vote
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The pieces of the little pies were delicious. The packaging for the pies was terrible. I thought they would be separated by partitions and protected. Instead they were loosely arranged in the box wrapped in paper. Only 2 of the 24 pies were intact. The other 22 were crushed and crumbled into multiple pie fragments.
The fragments tasted delicious. But, for the price of the order, I expected undamaged pies. Very disappointing.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States