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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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How about a 15... or a 20? I am thrilled that we were able to have H&H Bagels for our Christmas celebration in Carmel-by-the-Sea, CA. Fabulously packed to protect them, they all were delicious and enjoyed by all!
The convenience of it all. The different shops to choose from.
Well the food was outstanding. And the way it was shipped was very professional. Plus it came a day early. Nothing
Easy to ordering/processing, shipping and delivery updates. Order arrived when promised as promised.
Delivery on time. I think I have a new favorite pizza. Will buy from again.
It came fast and exactly when it was supposed to. My daughter though the flavors were yummy
I sent the crab cakes as a gift. The recipients were happy.
The pizza was a Christmas gift. I was told it was "Off The Hook delicious.
We live in Montana and Goldbelly allows us to order our favorites we enjoyed on the east coast,
The fish were perfectly smoked. I didn't want them filleted or any bones removed but anyway, the whitefish and chub were truly superb and perfection, omg
Just finished today
So much variety; easy and friendly to work with...
Loved the freshness! Exactly tastes like back in Boston!
Outstanding Black and White cookies! I haven't had them in over 40 years. Difficult to share with my NYC friends here in California, but after they pinned me to the floor I had no choice but to share! I can't say enough about how good they were!
The food was great. Never had Chicago style pizza and it was worth waiting for.
Didn't like it. Had 2 orders and was not impressed with either one. Way too high priced for the desserts I got. Threw lot of it away.
Flavor, texture, moisture. Best cranberry orange walnut muffins I've ever had!
Very tasty sausage. We don't get good homemade sausages up North like you do in the South. I took your suggestion to have with saltine crackers and it brought back days of old(the good ole days). I'm a customer for life! Thank you. Great packing. Upon opening the box everything was quite cold.
Excelent selection of foods and deserts. Food came completely froze. Gino east deep dish pizza very good.
Clarity of communication regarding when the order shipped and when it was expected to arrive.
The pieces of the little pies were delicious. The packaging for the pies was terrible. I thought they would be separated by partitions and protected. Instead they were loosely arranged in the box wrapped in paper. Only 2 of the 24 pies were intact. The other 22 were crushed and crumbled into multiple pie fragments.
The fragments tasted delicious. But, for the price of the order, I expected undamaged pies. Very disappointing.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

