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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered as promised, as amazingly
January 15, 2020

Delivered as promised, as amazingly delicious as always!

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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Mandarins are sweet and juicy
January 15, 2020

Mandarins are sweet and juicy. Will definitely order them again.

Date of experience: January 14, 2020
Virginia
2 reviews
0 helpful votes
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My mother's hometown is Lockhart & Kreuz market I visited as a child on vacation. When my mom lived with me I'd order the link sausages because she loved them. Now since she passed. 2017 I've continued after finding goldbelly. The product was received as quoted. Thank you so much. I noticed you guys aren't shipping from Kreuz anymore. What happened? I love the variety you offer.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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The Peach and Apple pie in the brown bag was best pie i ever had. Crust was sweet and delicious. I love sweet but maybe some people would think it was too sweet for them.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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Quick delivery, delicious product, and wide variety of choices.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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I would recommend Goldbelly, however, the pie that I received this time was burnt and hard as a rock. Very disappointing. I've ordered the same pie numerous times and they were always good and seemed fresh. My most recent order left a lot to be desired.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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You have a great selection of products and it allows to try items from all over the country.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
Follow Virginia M.
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Pies were still frozen which was great and the bread was, as usual, delicious. I ripped a piece and ate it as soon as it arrived. The BEST!

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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Whipped cream packaged separately
January 15, 2020

Whipped cream packaged separately. Recipient said it was great.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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Delivered when promised
January 15, 2020

Delivered when promised. Will be eating this weekend and can't wait!

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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Large size of oranges
January 15, 2020

Large size of oranges. Even larger taste, very sweet and no bitter or acid taste. Even arrived a day earlier than expected

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
January 15, 2020

Delivery was right on time. Cake was delicious- perfect coconut flavor. Rich but not too heavy.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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It arrived when expected, correct order, packaged very well.

Date of experience: January 14, 2020
Virginia
2 reviews
0 helpful votes
Follow Stuart M.
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Prompt delivery and good food, when the vendor gets it right.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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Delivered a day before eta
January 15, 2020

Delivered a day before eta. High quality and pretty much like eating at Gino's.

Date of experience: January 14, 2020
Virginia
2 reviews
1 helpful vote
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It was basically frozen pizza with good mozzarella.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2020
Virginia
2 reviews
0 helpful votes
Follow Frances C.
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The convenience of trying food items from places far from home.

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
Follow Mary S.
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The pizza was DELICIOUS! I love giving a gift that someone will enjoy but doesn't sit on a shelf. Perfect gift for my husband who needs nothing but loves good food!

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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It got there right away and according to recipient was delicious

Date of experience: January 14, 2020
Arizona
1 review
0 helpful votes
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Goldbelly has far surpassed all of my expectations. Their customer service is outstanding and they will always be my go to.

Date of experience: January 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States