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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy to place the order, large variety of places to order from. Delivery was accurate and nicely packaged.

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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I'm still awaiting for it
February 14, 2020

I'm still awaiting for it. Fed ex delivered but not me. I've asked 3 times but to no avail
I've paid for something n I have nothing.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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I would not order from this co again
February 14, 2020

I would not order from this co again. Too pricey and not that good.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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Great service
January 15, 2020

Great service. Arrived as scheduled. Gino's pizza was very fresh; tasted like it just came out of the kitchen at the restaurant. Don't know how you do this but love it.

Date of experience: January 15, 2020
Virginia
2 reviews
0 helpful votes
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The original was my fave
January 15, 2020

The original was my fave. 10 seconds in the microwave. And your in brownie heaven

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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I was kept up to speed about my order
January 15, 2020

I was kept up to speed about my order.
It arrived in a sealed box, no damage, and it was fresh.
I definitely recommend them.

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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It was fast and easy to order
January 15, 2020

It was fast and easy to order. The cookies I ordered had been packed very well and not a one was broken!

Date of experience: January 15, 2020
Virginia
2 reviews
0 helpful votes
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Got item from favorite item in LA and in 2-days! Thank you

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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Perfect sized kit to have Imo's pizza at my beck and call... delicious

Date of experience: January 15, 2020
Virginia
2 reviews
0 helpful votes
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The ease and convenience of browsing bakeries and stores around the country all on one website.

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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Gold belly did an awesome job
January 18, 2020

Gold belly did an awesome job. But the bagels were a huge disappointment.

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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Elegant Brie and Beal's lobster was delicious and greatly enjoyed at Birthday celebration. Ordering was a breeze, everything was nicely packed and shipped. Goldbelly does a great job getting your order processed and delivered.

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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The sour pickles were just like the pickles that I had as a child from the barrels. Delicious!

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious
January 15, 2020

Everything was delicious. Can't buy nova like that in Miami.

Date of experience: January 15, 2020
Virginia
2 reviews
0 helpful votes
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Freshness! Well packaged! It was very
January 15, 2020

Freshness! Well packaged! It was very delicious because it stayed fresh and crisp!

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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I like how it was broken down in small containers. (The cheese)

Date of experience: January 15, 2020
Virginia
1 review
0 helpful votes
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It got to my grandson in the high
January 15, 2020

It got to my grandson in the high altitudes in Colorado! First pizza he's had since moving to this remote location! I'm his new hero!

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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These were, without a doubt, the most moist, delicious, cakes I have ever eaten. I gave th! So to my mom for her 85th birthday. Big mistake, she wanted to keep them all for herself! Now my brother want one for his! Guess that means if I want one for my birthday, I'll have to but it myself and hide it!

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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The overnight shipping to Alaska was
January 15, 2020

The overnight shipping to Alaska was amazing! The banana pudding was still cold and fresh! Great birthday surprise for my son who absolutely loves Magnolia Bakery's banana pudding

Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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We enjoyed our order from Russ and Daughters with former New Yorkers. We all decided that this should be something we do more often. The salmon was delicious! We don't have the luxury of such quality here in New Mexico. The bagels, bialys and cream cheese were wonderful too.
The order arrived as scheduled, in perfect condition. Love the insulated bag from Russ and Daughters.

Date of experience: January 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States