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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Very good product, reasonably priced. Very good support when needed.
Although expensive, everything arrived on time and was delicious.
What was there not to like about it? Every. Single. Item. Was packaged, wrapped, chilled and packed perfectly to reserve what is easily one of NYC's best deli/bagel stores. My only critique would be the timing of the arrival of baskets. I can see Russ and Daughters packs them the night before in Brooklyn for delivery the next day. Since R&D has a lot of tasty breakfast foods, Goldbelly needs to offer the option of delivery by ~10am as an option. I paid the $55 for Saturday delivery and probably would've paid $90 or so for 10am delivery. Just a thought.
Delivery was timely and contents arrived in great condition!
Great service! My orders were well-packaged and the shipment arrived when expected.
It was easy to find a gift for my dad. The package arrived at the prescribed time and in excellent condition. The cake was excellent according to my dad.
Arrived on time w/ great instructions on how to freeze the salmon. Bagels lasted 1 day! Great housewarming present.
Wonderful selection of special treats, good communication!
Picked up from central grocery at 308 pm got to my house the next day at 125 pm it was packed right like they just handed to you at central grocery
Excellent selection of delicious foods and timely delivery
The lobster meat and chowder were ice cold. They were packed with several ice packs in styrofoam container.
There was a sufficient amount of lobster meat to fill the rolls that came with it.
We loved them.
The oranges and grapefruit were perfectly ripe and delicious
Arrived fresh, just as promised.
Food was awesome.
I really like trying foods from across the coutry.
Presentation, shipping handling and packaging, pie itself
It arrived on time. It arrived still cold and my son loved it. My son is a Sous chef and he thought it was delicious
Bought for my father's birthday, and he loved the lobster and crabmeat. I have ordered from Goldbelly before, and always great service!
Love the way you keep track of the delivery and the constant updates for expected arrival.
Thus far I have only tried the hot chicken. I don't believe that there was much chicken on it and it wss more sweet than hot and spicy.
Incredible! These cookies are unbelievably delicious! Soft and fresh! I will buy these every Christmas and for special occasions!
I ordered Laduree's macarons, caramel chocolates and tea for my mother's birthday. It arrived a day after her actual birthday but she was thrilled with it!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members