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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake was delicious ~ and delivered just as promised.

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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I like having a variety of foods and
January 20, 2020

I like having a variety of foods and sweets available from around the country

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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The packaging was excellent
January 17, 2020

The packaging was excellent. My purchase arrives when promised.

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
Follow Lynn W.
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One of the deep dish pizzas was
Split down the side. Not real sure how well it is going to heat.

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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The concept's good
February 16, 2020

The concept's good. Your customer support person was very kind.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
Follow Lori L.
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This is a great service to find that unusual food that you love.

Date of experience: January 16, 2020
Virginia
2 reviews
0 helpful votes
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It was nice to be able to have food from places out of state they I may not have had the chance to

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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Everything as ordered
January 16, 2020

Everything as ordered. Good communication when it looked like item requested was out of stock, but you found it for me somehow.

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
Follow Steve B.
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Had a issue and they resolved it quickly and sent a new shipment next day.

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
Follow Julia T.
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I love the selections that showcase the best of local favorites.

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
Follow Oscar A.
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Great idea to be able to ship food from out of state. What a treat! I ordered bagels from my fav bagel shop in NYC for teacher gifts at the holidays down here in Texas. Food tasted great!

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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I received the pizzas from Gino's East as a gift. They arrived still-frozen in an excellent container. Goldbelly has so many different choices for food products it's amazing. A person could easily work up an appetite just looking at your website!

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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The packaging is meant to keep everything as fresh as possible and it does just that. The items I have ordered were perfect and tasted exactly as I had thought they should. I lived in Miami for many years and always went to Knaus Berry farm especially for their strawberries and strawberry shakes but mostly for the cinnamon rolls which never disappoint!

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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Fast service, product was received in
January 16, 2020

Fast service, product was received in excellent condition

Date of experience: January 16, 2020
Virginia
2 reviews
0 helpful votes
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Phil's Fish Market is my favorite restaurant. The food was awesome!

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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The biscuits were very good
February 15, 2020

The biscuits were very good. But the pie was horrible, very dry, crust was OK, but not much flavor.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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It was different
January 16, 2020

It was different... had it for a dinner party and everyone loved it.

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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The shipment arrived exactly as promised. Well packaged and delicious!

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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Packed and shipped beautifully, I felt like I was being given a gift. The shell of the chocolate cannolis was very hard, but good. The filling was to die for, the size of each was perfect. Not small like some but large enough for my husband and I to share if I could cut ( saw) in half.

Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
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Nice to be able to get something I never could have otherwise

Date of experience: January 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States