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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was delivered quickly and the pretzels were fresh.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Delicious, beautiful cake, delivered
January 20, 2020

Delicious, beautiful cake, delivered without a hitch!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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The food got to me fast and was still
January 20, 2020

The food got to me fast and was still fresh as if I bought it at the place in person

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Product arrived in good condition and well packed. Plus it is a great product. Have ordered it multiple times and always been pleased.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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I like that I am able to order food items and have them arrive fresh.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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This came exactly as advertised
January 20, 2020

This came exactly as advertised. The bread and the pickles were surprisingly fresh.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Food was delicious and arrived packed well and with easy clear instructions.

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Very quick delivery and exact order
January 20, 2020

Very quick delivery and exact order. Both products outstanding.

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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It was a gift and I was told that it was packaged very nicely and food was excellent.

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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I liked the oranges, but the smaller tangerines were old and wrinkled in 2 days. Would not recommend this or order again.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Did what they said they would
January 20, 2020

Did what they said they would. Got the product as described. It was awesome.

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Everything was just as ordered
January 20, 2020

Everything was just as ordered. Happy with everything

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Great product, timely shipping, easy ordering process.

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Oranges were supposed to be honey bells, they weren't, also, two were rotten. Contacted customer service and they did nothing to rectify.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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It is a good cookie, enough chocolate and great color.

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Unfortunately I had a bad experience and not sure I would recommend to a friend. I placed an order for the red velvet layer cake, order no. *******, to be delivered to a friend for the holidays. The cake was delivered but not with MY message. The message card she received made no sense to her as it was intended for someone else. As a result my friend had no idea who she had received the cake from. It was necessary for me to contact her to ask if she had received the cake which was an embarrassing situation.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2020
Virginia
2 reviews
0 helpful votes
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Enormous selection of restaurants to choose from, efficient shipping/delivery.

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Quick service
January 19, 2020

Quick service. Good product. Fun items. Can't wait to try something else.

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Everything was exactly as I ordered it and arrived on time

Date of experience: January 19, 2020
Virginia
1 review
0 helpful votes
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Beautiful presentation and taste was out of this world!

Date of experience: January 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States