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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
3 reviews
0 helpful votes
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It's the most incredible prime rib I've ever had. Cooking instructions were spot on!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Food was packed in dry ice and was still frozen when I unpacked them. Nothing was damaged and we ate one that night.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Ease of availability that are not easily accessible if are not lived near by

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Efficient delivery as expected
January 20, 2020

Efficient delivery as expected. I was impressed that I was told the order would be prepared on January 14 and I received them January 15. Excellent service. I have described my experience to two friends each of whom will be ordering from you!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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It was a taste of home
January 20, 2020

It was a taste of home. I moved to the south from the Philadelphia area about 5 years ago. Goldbelly gave me the opportunity to enjoy an authentic Philly cheesesteak. It was amazing.

Date of experience: January 20, 2020
New Mexico
1 review
5 helpful votes
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I usually order from Just Bagels but my credit card was being glitchy on their site so I tried using
Goldbelly. Ordered a dozen everything bagels which came from H&H. The order was correct but the bagels took 4 days to get here, apparently weren't fresh when packed and taste nothing like H&H bagels that I have gotten before. Even the coating was different. I am attempted to contact Goldbelly without success. No refund going on here. They are dishonest and will never deal with them again.

Date of experience: January 20, 2020
Virginia
3 reviews
0 helpful votes
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I have boy/girl twins
January 20, 2020

I have boy/girl twins. My daughter is a vegan and my son loves chocolate so this was the perfect birthday cake. They've already asked for one for next year!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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The tamales were very good, a little spicy so the next time I will look for not as spicy. Is it possible for you to get art's tamales from Morton IL. Please let me know.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Convenience I suppose
January 23, 2020

Convenience I suppose. Cooking directions should be included with the order and not sent vis email!

Date of experience: January 20, 2020
Virginia
2 reviews
0 helpful votes
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The fact you can order from places, you grew up on or trying something different

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Great food delivery, fast and i found what i wanted with free shipping. Otherwise, shipping was too much (something like $50 from some stores) and in general goldbelly is too expensive. Subscriptions are really crazy

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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The quality of the Salmon was very good and the product was delivered as indicated.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
Follow Chevelle M.
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My order was good and it taste great when heated as instructed. I didn't taste any of the eggs or tortilla chips in the burrito though. Hopefully the other ones will be different.

Date of experience: January 20, 2020
Virginia
2 reviews
0 helpful votes
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Tasty
January 20, 2020

Tasty. Full flavor. Fair quantity. Too few bits of clam...

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Delicious and arrived exactly when it was supposed to.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Just did not care for the dog (to small for bagels)
Bagel wrap was great!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Legendary brand, was excited to try it for the first time.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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I like how quickly items are received and packaged.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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The oranges were sweet and juicy
January 20, 2020

The oranges were sweet and juicy. There were two oranges in box that had mold and a slit. For the cost of each orange one would think there would be better quality control.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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The product was great, but very
February 20, 2020

The product was great, but very disappointed that when I went on the website I paid more to goldbelly than if I had ordered myself! This is not good since I have been a good customer for a long time! When I called your staff the other day they were less than satisfying as to why this happened! I will definitely check the source of the product in the future!

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States