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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Variety available, ease of ordering and promptness of delivery.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Came in a timely matter and was well
January 21, 2020

Came in a timely matter and was well wrapped and most of all tasted very fresh

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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It was a great suprise birthday cup cake. He loved the taste. Thank you

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Great food
January 21, 2020

Great food. Kept condiments separate so the sandwiches were not soggy.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Great crumble topping plus the crust was surprisingly tasty. Apples nicely spiced. Delicious!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Easy website, good visuals, good
January 21, 2020

Easy website, good visuals, good selection, fast delivery

Date of experience: January 20, 2020
Virginia
1 review
1 helpful vote
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Shipped as promised and my order arrived in good condition.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Absolutely perfect! Sandwiches were
January 21, 2020

Absolutely perfect! Sandwiches were delicious and they looked like we walked right in the restaurant! Phenomenal job guys!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Loved that fact that it was super easy to order and pretty fast considering where I ordered from. Definitely will be ordering again!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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This was perfection
January 21, 2020

This was perfection. Great lobster, and we couldn't even get to it for 3 days, and yet it tasted so great! Birthday boy especially loved all the little details like the cardboard holders & wetnaps... gave it all such authenticity!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Great tasting pizza
January 21, 2020

Great tasting pizza. Fantastic Mushroom
Barely soup. Seriously delicious.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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The attendees at the party loved the
January 21, 2020

The attendees at the party loved the idea of this cake with lots of selections!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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My original order was never delivered
January 20, 2020

My original order was never delivered and Goldbelly reordered and shipped I am happy about the awesome customer service

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Flawless on-time delivery of a wonderful meal. I will plan to use again for special occasions in the future, and I've already recommended Goldbelly to friends.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Fast service and they sell foods that one would never get out here in western Texas.

Date of experience: January 20, 2020
Virginia
2 reviews
0 helpful votes
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This was a birthday gift for my husband. He likes the cookies a lot. They do taste better heated slightly.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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The different selection of cake slices from Carlos Bakery were very fresh and tasted great!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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Loved being able to schedule delivery! The brownies we ordered arrived a day early and they were delicious!

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
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I don't know yet as the recipient has not eaten it to date. The one thing that is somewhat concerning is that it was supposed to be delivered on 1/14, but didn't get delivered until 1/15? Or 1/16? I can't remember. I only remember that it did no get there on the day the website said it would be there by.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Virginia
3 reviews
0 helpful votes
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Have only eaten one, but they came packaged well and were still frozen.

Date of experience: January 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States