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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The she crab soup was rich and creamy with lots of crab meat.
Quick delivery, cake was delicious! Best icing ever!
Family is from Philadelphia but I live in MA. They just can't figure it out
Box arrived on time and everything was packed great.
Loved how it was packed, and the flavor was fantastic. Like being there.
The order was well packaged and delivered by the date promised.
Fresh and delicious. Still some dry ice to help keep the cake frozen
Ease of ordering, quality of food, ability to choose a future date.
Very tasty! Easy to cook. Attractive presentation.
Veselka is always very consistent and delicious. One of my 'go to' belly vendors for comfort food like veal goulash.
The taste of the tiny amount that was actually received was very close to how it would be in store. I could tell all of the ingredients were the same. Something about the crust on both was off. I think perhaps it was not prepared in the actual Brooklyn location but in a different location which speaks to the slight differences. The Pizza was still very good, but slightly off.
The recipient was very pleased and found the quality very good.
They are absolutely delicious and we would recommend them to everyone!
The fact that I could try some food from where I have been before. Loved the free shipping offer. I think the $30 or more shipping fee tacked in keeps me from ordering again.
I received the cookies the packaging was well packed. Cookies are wonderful.
Thank you
Arrived when promised in good condition. It tasted wonderful
Got the item I ordered and didn't have any delays.
Packaging was great and it was a super easy transaction.
It wasn't that good, I would not order it again. The other flavors may be good, but this one wasn't. I thought it was the cream filled one. Oh well.
Great items to order from anywhere in US. no longer miss my NY treats :)
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

