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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delicious, arrived fresh and on the appointed date. Huge hit surprise for the blue-loving recipient to cut into it and discover the awesome color.
Ease of delivery. Timeliness of delivery. Great selections and freshness of food.
Everything arrived on time and the cake was fabulous-even for gluten eaters.
The web site is very easy to use. There is lots of deliciousness to choose from!
Both of my orders arrived in great condition, and when they were supposed to arrive. The kringles were excellent! I had fleeting thoughts of moving to Racine, to eliminate the waiting time of shipping! Absolutely will order them again! The kringles from The O H Danish Bakery get an A++ from us!
The delivery was fast and they kept me updated about everything. I was also able to keep track of where my order was at all times, which was a bonus!
How fresh the stuff was when it arrived and how delicious the products are.
The item came in good time, packed very well, very fresh.
The oranges came extremely well packed and are perfect.
Food was excellent. Arrived fresh and packaged well. I will order again.
Delivered on time and just as fresh as it was when I picked it up from the bakery in the next town.
Very delicious, quickly delivered and pleasantly fresh
Getting my favorite pizzas & cheese delivered from out of town.
Convenience and old time Chicago pizza even though we don't live there!
It came the next day. Bialys were conveniently packaged in groups of 3. Bialys tasted amazing and brought a taste of NY to California!
I liked the fact that I could pick the date I wanted the product delivered.
The ease of ordering delicious food from so many different locations that I cannot easily get to. The fact that it came packaged really well so the food was preserved until it was able to be refrigerated. The amount of selections from multiple places is absolutely fantastic! If i want a philly cheese steak from PHILLY I can have one, because it's just a few clicks away.
Bay Shore Chowders were well packaged with ice packs in a styrofoam cooler inside a cardboard box. They were perfectly packaged! Have not tasted them yet. I was not as impressed with the packaging from Panbury. The hand pies were in a silver insulated bag, and arrived still frozen, but the cardboard box they were in was about to come to pieces due to condensation. Packing slip and directions inside box were very wet. I emailed them to alert them about the condition of the box, but received no response. I have not tried these either.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

