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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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It arrived when I was told it would and they were delicious!
This king cake went to my grandsons in CA. They loved it! The 9-year-old really enjoyed decorating it himself with the icing & sugar included. My daughter sent me a pic & the packaging was awesome. It arrived in perfect condition. I was excited that the shipping was included in the price & that I found a coupon code for a discount. Thank you!
The order was a gift. I was kept informed of its delivery progress through a snowy trip out west.
I'm told the coffee cake is terrific!
These are the best bagels we have had in many years!
I have been craving Montreal bagels. So excited to have them and they taste fresh!
Delivered on time. Product was not damaged and was still frozen solid. Product went directly from the shipping container to the freezer to be enjoyed at my leisure.
Great selection and fast delivery and the bagels were fresh.
Everything was well packaged, fresh and delivered as though they had been fresh made.
Delivered on time and packaged as promised! Thank you so much.
It was fresh it was perfectly packed and delicious
Snowe's BBQ is also delicious. I didn't have it this time though. I gave it as a gift.
Absolutely love the crab cakes. Large and loaded with crab meat. Jury still out on soup.
My order arrived on time and as expected. It was packaged well. The Babka was fantastic.
It was delicious and satisfied my craving for a Philly cheesesteak. It was packaged well and arrived exactly when they said it would.
Product arrived in great condition, Enjoyed the "subs" almost as much being in restaurant!
It made a fantastic gift! Who's the favorite child now!
Well I'm British so I love pies.
We've only tried the chicken and mushroom and they were wonderful.
Can't remember if you have steak and kidney pies too. Hope so.
Easy ordering, variety of cakes & delivered on time!
Arrived as promised always happy with this sandwich.
Perfect for when you want something from a favorite restaurant but you're not in the same city.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

